Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 264,635 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 264,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 27th July 2025

1184

Anonymous

Anonymous // 01/01/2019

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“Fantastic as always 🤩”

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Posted 3 weeks ago

“Again, had the parts i needed at a brilliant price. Notified of ready for collection promptly. Queue for collection took 25 minutes!!!!”

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Posted 3 weeks ago

“Good service friendly staff”

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Posted 3 weeks ago

“Sent me wrong parts for my brakes even though had put reg plate in had to go else where to get them just an inconvenience that was all.”

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Posted 3 weeks ago

“Easy to order and pickup. Price was reasonable. Received two emails days after picking the battery up that it was ready to pickup??”

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Posted 3 weeks ago

“Very good service from ordering on line to collection from my local branch. Helpful staff too”

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Posted 3 weeks ago

“Good item at a competitive price I will use again and would recommend”

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Posted 3 weeks ago

“Showing wrong part on the website through car registration number”

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Posted 3 weeks ago

“From the point of researching their extensive range of parts, through to collecting the product, I found the process very easy to use. The staff were very polite any time I contacted them. The product I ordered was exactly as described. Good service, large range of parts and good value.”

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Posted 3 weeks ago

“Great price for a centre pipe. Fits perfectly & was delivered promptly.”

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Posted 3 weeks ago

“5 stars excellent service”

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Posted 3 weeks ago

“The only issue I had was my sat Nav took me to the building opposite euro car parts, everything else was fine ordered online and collected later on in the day”

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Posted 3 weeks ago

“Euro car parts used to be my go to for all car parts but on recent purchases, I’ve had to take nearly every single part back due to it being wrong or doesn’t fit! I’ve completely lost all faith in eurocar parts (after using them for over 10 years) I don’t think I will ever be using them again for parts due to nothing fitting. All the staff members never sound shocked when I return items and they are quick to see who checked the parts for purchasing to ensure it wasn’t them who told me it would fit. Very very poor. I’m no mechanic by trade but I’ve been working on my cars and a lot of friends cars for over 10 years so am always in need of car parts.”

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Posted 3 weeks ago

“Good customer service.”

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Posted 3 weeks ago

“I checked online for an oil filter for my bike, I ordered Wednesday afternoon and picked it up Friday, my nearest euro car parts shop is less than a mile away”

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Posted 3 weeks ago

“The Thurrock store is difficult to find, even Google maps takes you on a wild goose chase, and signage is greatly lacking even when you get close. I guess once you know where the store is you know, but still not a great first impression. Parking is extremely limited, and when I arrived to go and pick my order up people were literally shifting cars in and out trying to park outside the store, blocking people in, it was chaos. No wonder that parking was an issue, once I entered the store the queue was horrendous. The guy serving was trying to serve everyone, and admitedly not everyone was a click and collect customer so some took quite a while to be dealt with. However, to only have one person available on the desk to serve customers when it was so busy seems really bad. Don't know if this is the norm, or an exception to the rule, but it didn't give me a good first impression or make me want to choose to rush back there moving forward. The guy serving was doing his best, especially under the circumstances, and it was a really hot day too, so it was stuffy in the store both for waiting customers and him. The only reason I gave three stars is because of how he was trying to handle such a bad situation. If this wasn't a rare situation then I don't know how he keeps going. This store needs at least one other person able to be serving, this would also help the bad parking situation. It would also be helpful for better directions online, or signage to be available that is more noticeable when you're driving onto the industrial estate. Got me what I needed, but won't be rushing back if I can help it. Oh and I kept getting reminders to go and pick up my click and collect order long after I'd already collected it, which was just irritating, on top of being bad customer service.”

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Posted 3 weeks ago

“Great delivery service”

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Posted 3 weeks ago

“One person in a shop where numerous staff walked in and out. Queue of over 6 in line with no AC in the store, i physically opened the door ti allow some air into this branch (Hayes). Fix up, terrible service”

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Posted 3 weeks ago

“Always good for a quick part and up the road...”

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Posted 3 weeks ago

“Both parts ordered arrived next day delivery Happy with product.”

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Posted 3 weeks ago

Euro Car Parts is rated 4.3 based on 264,635 reviews