Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 264,609 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,609 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Ordered engine oil. Got a BMW X5 suspension part instead. Ignored my Emails.
Helpful Report
Posted 3 weeks ago
Drove 50 mile round trip to find my parts not in, after 40 mins wait found one of my parts , returned home only to find part did not fit my car, even though I ordered with my car registration number, another 50 mile round trip to return for a refund, total disaster only offered a sorry not even a small voucher off my next purchase for my inconvenience, will not be using them again any time soon.
Helpful Report
Posted 3 weeks ago
Customer service quickly helped me identify correctly fitting parts from options on website. Appreciate the help
Helpful Report
Posted 3 weeks ago
excelent!!!!!
Helpful Report
Posted 3 weeks ago
Parts fitted perfectly. Very fast service. Will use again.
Helpful Report
Posted 3 weeks ago
On my day off pick up I stood in the shop floor for 5 minutes before the member of staff who was at the other side of the door was busy chatting and laughing away. I was then greeted with not once ounce of customer service, I gave over my collection number to which she said another member of staff to collect and was then again stood waiting for what felt like a life time then the member of staff came back with my order, he just set it in the bench and walked off, not one word was spoken or even a try of a smile. I have worked in retail for 20years now I if I ever gave customer service (or NO customer service) that I received I would have lost my job.
Helpful Report
Posted 3 weeks ago
Happy that they stocked the K&N part I needed, but had to message the manufacturer to confirm part number and suitability for my car as the Eurocarparts website said it wasn’t right but ultimately the manufacturer said yes and it fits perfectly.
Helpful Report
Posted 3 weeks ago
Got the right wiper replacement for my car. Fast and easy transaction.
Helpful Report
Posted 3 weeks ago
Spot on with same day delivery following an on line order.
Helpful Report
Posted 3 weeks ago
Very good easy to use website , great product and great price
Helpful Report
Posted 3 weeks ago
Excellent, service, quality and customer satisfaction 👏👏👏
Helpful Report
Posted 3 weeks ago
Easy online ordering and efficient tray to collect.
Helpful Report
Posted 3 weeks ago
Felt pretty frustrated with the service at Walsall store when I received an email to confirm my reserved items . On arrival the item wasn't available and was told this problem often happens with this particular product. A phone call to prevent a wasted journey would have been helpful. Not a happy bunny!
Helpful Report
Posted 3 weeks ago
Purchased a tyre inflator which was faulty. Reported fault and my account was credited; impressed with service and would highly recommend them
Helpful Report
Posted 3 weeks ago
Fantastic as always 🤩
Helpful Report
Posted 3 weeks ago
Again, had the parts i needed at a brilliant price. Notified of ready for collection promptly. Queue for collection took 25 minutes!!!!
Helpful Report
Posted 3 weeks ago
Good service friendly staff
Helpful Report
Posted 3 weeks ago
Sent me wrong parts for my brakes even though had put reg plate in had to go else where to get them just an inconvenience that was all.
Helpful Report
Posted 3 weeks ago
Easy to order and pickup. Price was reasonable. Received two emails days after picking the battery up that it was ready to pickup??
Helpful Report
Posted 3 weeks ago
Very good service from ordering on line to collection from my local branch. Helpful staff too
Helpful Report
Posted 3 weeks ago
Euro Car Parts is rated 4.3 based on 264,609 reviews