Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 275,628 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 275,628 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent service, helpful member of staff
Helpful Report
Posted 2 weeks ago
Easy website to use and friendly staff when we went to collect.
Helpful Report
Posted 2 weeks ago
It was just a car battery. 🤗
Helpful Report
Posted 2 weeks ago
Avoid! Staff haven’t got a clue. Trade counter understaffed and they just don’t care. Ordered online for home delivery. Spent a week after the delivery date chasing. Customer Services couldn’t/wouldn’t help and when I phoned the store all I got was ‘drivers have gone home, nothing I can do, I don’t know why your delivery hasn’t been sent out’’. Ended up having to go to store to collect myself. Recently ordered gearbox oil, went to collect as delivery staff can’t be trusted, item out of stock even though I reserve online and then I was given motor oil instead of gearbox oil. Take your money elsewhere. Even if you have to pay a little bit more at a competitor to get better service.
Helpful Report
Posted 2 weeks ago
Delivered safely. Seems a good car steering wheel lock. Kept informed of delivery. Happy with Euro Car parts.
Helpful Report
Posted 2 weeks ago
everything as dicribed and super fast delivery 5*
Helpful Report
Posted 2 weeks ago
Excellent service Friendly staff
Helpful Report
Posted 2 weeks ago
Bad customer service, most of the staff are rude they have no basic manners and look miserable. Wrong parts given even tho they checked them on computer and assured me they would fit. Standing around for over 20 minutes waiting for parts to be brought out and don’t even get a thank you for waiting. Won’t be using them again. Il go elsewhere
Helpful Report
Posted 2 weeks ago
Ordered 6pc box spanner set. that was easy peasey, Went down to collect my order, nice a clean but no one but no one to see then a young man appeared and dealt with my order politely & efficiently, the spanners were in good packaging yes excellent service.
Helpful Report
Posted 2 weeks ago
All good , good quality
Helpful Report
Posted 2 weeks ago
Once ordering which was clear and easy. My order was delivered early on in the day which l like and came quicker than l expected with a gentleman with a friendly smile.
Helpful Report
Posted 2 weeks ago
Great service and price. Impressed by the range of products
Helpful Report
Posted 2 weeks ago
Bought the wrong brake pads for an old car and returned them without any quibling. Store assistant searched on line for the correct ones. Very satisfied customer.
Helpful Report
Posted 2 weeks ago
Always has the parts I require. Great friendly service, local to me so I can pop down and discuss. Always find the best prices through Euro Car Parts. Thanks guys..
Helpful Report
Posted 2 weeks ago
Got fed up waiting in the queue. Just one person serving and he was taking forever. So left the store and went elsewhere. Always the same. Last time I'll try using them.
Helpful Report
Posted 2 weeks ago
I rang to order some parts . I spoke with a very friendly man- who gave me valuable advice on what to buy - checking my vehicle reg. number to make sure I got the right bits. Because I didn't need them right away I opted for the free 3 day delivery service but they arrived at my home a few hours later with a very friendly delivery man.. OK I know that was done to suit you but I got 25% off any way. So I got a good price from a local source-what more can you ask? Thank you
Helpful Report
Posted 2 weeks ago
Good customer service 👍🏾
Helpful Report
Posted 2 weeks ago
First time retail customer of ECP and really really impressed. Sourced exactly what I needed at an extremely good price. Able to collect within the hour and surcharge return part refund done immediately. Lovely team at Whiffler Road Norwich all super helpful. Very happy indeed 😜👍.
Helpful Report
Posted 2 weeks ago
Always great prices compared to other motor factors, well stocked and staff are always friendly and efficient 😁 Thanks All
Helpful Report
Posted 2 weeks ago
Not bad except got given the wrong scent of air freshener as to what id ordered. Also the cans looked like they'd been opened and possibly used as the stickers had been ripped between can/cap.
Helpful Report
Posted 2 weeks ago
Euro Car Parts is rated 4.3 based on 275,628 reviews