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Euro Car Parts Reviews

4.3 Rating 277,446 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,446 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Fantastic quality and good price
Helpful Report
Posted 2 weeks ago
Arrived at the time stated but it was the wrong part. Fortunately the use of an angle grinder made it possible to fit.
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Posted 2 weeks ago
Parts were perfect but delivery, not so great. I paid an extra £5.95 for next day delivery but it arrived a day late which slowed my job down.
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Posted 2 weeks ago
Great service other than 2 things. Need more staff as the queue is long ( 5 deep). Once you reach the representative. They do full refund, which takes 3-5 days and then charge the full amount for the item you are swapping. I get it, Euro Car parts keeps the credit for a few more days while the customer pays twice, until the credit comes through, worth a lot of interest across the UK. But we get there in the end. All in all, ok.
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Posted 2 weeks ago
Easy to use website, with fast and friendly service upon collection
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Posted 2 weeks ago
Very easy
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Posted 2 weeks ago
Great prices and alternate stock fro car parts - bought a blow up mattress, plus great customer service.
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Posted 2 weeks ago
Don’t hold any stock in store, forcing everyone to buy online and not use cash
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Posted 2 weeks ago
Not happy with the service I received. I turned up at 3:52 on a Saturday afternoon for the door guy/ security guy to shout across the road that I was not to come in as they close at 4pm. I have still not picked up my parcel so would like a refund please
Helpful Report
Posted 2 weeks ago
Still waiting for an issue of missing parts to be resolved. My email asking for the parts (2-off brake disc retaining screws so easy enough to post in small envelope) to be mailed to me was either misread, ignored or dealt with by AI as I received a response saying that my return request (which I had not made) had been approved. Very disappointing as the people at the branch I use (Christchurch, Dorset) are always friendly and helpful. I didn't return to the store to raise my complaint as it's a 11/2hr round trip for something easily dealt with (or so I thought!) by email and post.
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Posted 2 weeks ago
Got what I ordered. No hassle. Parts Fit. Happy customer 👍🏼
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Posted 2 weeks ago
Good prices with good variaty of options available. Easy online order and collect system
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Posted 2 weeks ago
Oil filter. Excellent customer service as always.
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Posted 2 weeks ago
Arrived at the Bolton store to pick up a brake hose. This was a Saturday afternoon. I was met by a young lad who when spoke to couldn’t hear me properly as he has ear buds in. He didn’t seem very interested in working there at all! Anyway I got my brake hose and life goes on.
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Posted 2 weeks ago
Product available at competitive pricing and was available for prompt pickup. The communication was excellent and kept me informed of the order status. The reason it is not a star is because of the wait time in store which unfortunately seems to be persistent experience.
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Posted 2 weeks ago
Very helpful and usually a very quick service/turnaround. My experience was they did not stock the part but gave me other potential providers. Well done EAS Basingstoke
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Posted 2 weeks ago
Parts were in stock, competitive price including delivery to my door the next day, perfect couldn’t ask for better service
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Posted 2 weeks ago
I've often bought stuff from Eurocarparts,right back from before they were known as their current name. I've never had a problem of any sort - everything has always been as described both in quality and function. Very good indeed.
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Posted 2 weeks ago
All good in the end but delivery took longer than promised and only delivered half the order. After chasing it up, the second half arrived. No fault with the product though.
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Posted 2 weeks ago
Excellent place easy to find the stuff that matches your vehicle and have regular sales great price
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Posted 2 weeks ago
Euro Car Parts is rated 4.3 based on 277,446 reviews