Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 275,631 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 275,631 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
First time retail customer of ECP and really really impressed. Sourced exactly what I needed at an extremely good price. Able to collect within the hour and surcharge return part refund done immediately. Lovely team at Whiffler Road Norwich all super helpful. Very happy indeed πŸ˜œπŸ‘.
Helpful Report
Posted 2 weeks ago
Always great prices compared to other motor factors, well stocked and staff are always friendly and efficient 😁 Thanks All
Helpful Report
Posted 2 weeks ago
Not bad except got given the wrong scent of air freshener as to what id ordered. Also the cans looked like they'd been opened and possibly used as the stickers had been ripped between can/cap.
Helpful Report
Posted 2 weeks ago
I experienced very bad service. Ordered a power wash and had not received it 2 weeks after ordering when delivery was 2-3 working days. Called the office spoke to assistance who said I will called back no-one did phoned several times no-one responded. After 2 half weeks I asked for a refund. Still waiting but it’s only been 3 days since cancelling
Helpful Report
Posted 2 weeks ago
Had what I needed nearby, good price, easy collection. No complaints.
Helpful Report
Posted 2 weeks ago
Always get great service
Euro Car Parts 5 star review on 6th April 2026
Helpful Report
Posted 2 weeks ago
Bought starter motor for ford focus MK2 diesel ,fitted well, does the job
Helpful Report
Posted 2 weeks ago
Easy order and collection
Helpful Report
Posted 2 weeks ago
Excellent customer service from Michael.
Helpful Report
Posted 2 weeks ago
i ordered a battery for next day delivery. Was delivered in 25 minutes same day
Helpful Report
Posted 2 weeks ago
Ordered twice and product says available. Get to the store and it is out of stock. Slough branch is grubby and very slow. System down on Sat 4th which meant a return trip for a refund for the paid for unavailable parts.
Helpful Report
Posted 2 weeks ago
Always good prices & helpful, knowledgeable staff
Helpful Report
Posted 2 weeks ago
I dont think I will be back. Arrived 10.30 Sat AM to pick up - happened to be on my way somewhere else anyway. Queue of 20 people waiting for pick ups and very little action behind the counter . Gave up and came back on my return two hours later - same again. Eventually succeeded Sunday morning 10am as the doors opened. Its home delivery, or pick up from someone lse who can run an efficient trade counter.
Helpful Report
Posted 2 weeks ago
ordered windsceen wipers online but had the wrong fitting. Changed without a problem to the correct part. Super helpful staff
Helpful Report
Posted 2 weeks ago
Bought parts for my Daughters car some were not needed so took them back unopened and had no trouble having the money put back into my account.
Helpful Report
Posted 2 weeks ago
I needed a battery so looked on line. I saw what I needed was available at Euro car parts, checked the availability on line and the completed the transaction on line. I collected it at a time convenient for me. It could not have been a more straightforward process.
Helpful Report
Posted 2 weeks ago
Ordered brake discs and pads on separate days and both got delivered Next day
Helpful Report
Posted 2 weeks ago
Superbly efficient online ordering service and a very kind, helpful welcome on pickup at the shop. Thank you
Helpful Report
Posted 2 weeks ago
Very poor & hard to follow web site. Hereford staff very friendly & helpful.Why can I only order 1 five litre can of oil when wanted 3.
Helpful Report
Posted 2 weeks ago
Seamless transaction! Ordered the parts on their website, paid for them and picked up after 9 am the next day . I was in and out in less than 5 minutes. Pleasant and polite staff at the pickup branch in Walsall! 5 stars from me!
Helpful Report
Posted 2 weeks ago
Euro Car Parts is rated 4.3 based on 275,631 reviews