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Euro Car Parts Reviews

4.3 Rating 271,110 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,110 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
I have not received the items I ordered
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Posted 3 weeks ago
Unfortunately, the part did not fit my car and I incurred additional costs.Unfortunately, I cannot recommend this store to my friends.
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Posted 3 weeks ago
speed and staff v. good
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Posted 3 weeks ago
bought a 5 ltr can of engine oil , i ordered it online and went to collect it , when i got inside the store i noticed it was £2 cheaper in store than it was online so i purchased it in store , note to myself never pay upfront on online orders as it is cheaper in store
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Posted 3 weeks ago
Ordered my Adblue on the Wednesday paid for it for it to be delivered next day didn't arrive until the Monday Good job I had enough left
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Posted 3 weeks ago
Excellent service with no delays. That's what good service is all about. Ordered item online, give order number and item is on the counter in seconds 🤷
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Posted 3 weeks ago
Excellent very fast delivery from order to my door less than 2 hours. Well pleased
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Posted 3 weeks ago
Unbeliveable service. I ordered this at roughtly 1pm and was with me the next day, with a dedicated man and van. Very impressed with the service. Will use again.
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Posted 3 weeks ago
Quick service and a cheap price
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Posted 3 weeks ago
Worse service ever paid for everything. Took them 15 mins to find the wrong antifreeze who's I had to correct and pull them up on. Asked me to pick something up from the shelf and then took another 5 mins to tell me they didn't have the screenwash that I ordered for an online pick up. All in all I was waiting for 25 mins in the shop to get the wrong antifreeze a bottle I picked up and no screenwash. I ended up returning everything there and then. What a waste of time going there. With the worst service I've ever seen.
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Posted 3 weeks ago
Correct parts for the car delivered promptly
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Posted 3 weeks ago
Great cheaper parts.
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Posted 3 weeks ago
Great service, ordered for delivery expecting the items to arrive in 2 - 3 days, to my surprise a van called 4 hours later from the nearest branch with my order !
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Posted 3 weeks ago
Fast efficient professional service
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Posted 3 weeks ago
There is no sense of urgency or customer empathy at the counter . Long queues where lethargic staff serve on a single computer . No efforts made to open up the second serving station when queues form long unnecessary waits as though my time is not important ! I now avoid going ! Recently staff tried to palm me off with a box opened second hand alternator , when I pointed it out I had to revisit so a new one could be brought to the store in Basildon poor service poor standards of quality control .
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Posted 3 weeks ago
The online ordering system , collection process and help with loading the goods into my car was excellent. I am pleased with my purchases and will definitely be using them again.
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Posted 3 weeks ago
As always excellent service, car light bulb was ready for my peugeot 207... Easy to fit.. In the underground car park... Thank you
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Posted 3 weeks ago
Friendly staff and happy to help/chat about issues. Never pushing parts etc on you but give honest advice. Used to have discount codes but now have to wait for offers to come up.
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Posted 3 weeks ago
good helpful advice and friendly service staff all at my local branch
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Posted 3 weeks ago
Great service
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Posted 3 weeks ago
Euro Car Parts is rated 4.3 based on 271,110 reviews