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Euro Car Parts Reviews

4.3 Rating 271,217 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,217 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Great parts and good price 🌸
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Posted 1 month ago
Excellent range of products, very helpful staff.
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Posted 1 month ago
Fast and efficient on my order Pleasant staff to speak too
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Posted 1 month ago
Very good selection of spare parts for my Golf at keen prices.
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Posted 1 month ago
Needed a new battery but wasn't sure which would fit my car. Called ECP who gave me several options so I went online and purchased one for delivery, which was expected the following day. Two hours later it turned up so bought, arrived and fitted within 3 hours.
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Posted 1 month ago
Great service nd products, as usual. Keep doing this way, do not change it, website easy to navigate, clear instructions on it and collection as smooth as it should be. Well done! Thanks!
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Posted 1 month ago
Ordered Toyota Hilux wheel bearings but a hiace set was delivered. Returned to Norwich depot and queued for 20 minutes as only one lad on the tills. Other employees walked through ignoring the fact there was a long queue. Didn't have the Hilux wheel bearings so had a refund. Thetford auto parts got the correct one in next day. Will stick to using them.
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Posted 1 month ago
You desperately need more counter staff. You can’t expect people to wait for ages even on click and collect
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Posted 1 month ago
They had two tills, only one was manned. There were multiple staff walking about looking like they were doing nothing. I waited in a queue for 25 minutes that was barely moving. The one man on the till then disappeared after serving a customer and didn't come back. After waiting 5 minutes I just left. Would rather spend the extra and go elsewhere. Very disappointed.
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Posted 1 month ago
Wide range of items in stock. Easy online ordering with click and collect. Slight negative, they can be very busy so collection time was a bit of a wait
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Posted 1 month ago
I had placed an order online and the parts was given to to me was wrong I had to wait 1 day to get the right one the next day upon claiming the person who assisted me through phone said I just need to come and collect the right part. As I came to the shop the shop reception there is no case of replacing the part you have right now which led me to delay more time to get the part as it was not available in the shop I came for. Now I had to come for another shop who has it available as I really need the part asap. When I arrive to the shop who has the right part they said the order was given to me was right box but not the one inside the box. The packaging was wrong and told me this is not the error from their side. I was like so whose error is it me? Who paid for the right part given to me by the system. Anyway in the end no compensation and they just carry on like it’s nothing.
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Posted 1 month ago
Nice friendly helpful delivery guy and super fast delivery – Thank you !
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Posted 1 month ago
Very good service
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Posted 1 month ago
It is easy to order and pick up from Euro Car Parts, and the staff are polite and helpful.
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Posted 1 month ago
Had the car oil over to me in a matter of hours and i was expecting it the next day. Will definately use them again. Super friendly service to.
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Posted 1 month ago
as descrided exellent value lots of stock everything you need all in one place!
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Posted 1 month ago
Helpful advice, good quality spares, attentive serving staff.
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Posted 1 month ago
Excellent service and great value... Always happy to use this brand...
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Posted 1 month ago
Will definitely use your shop again, very easy to find the correct part, good price and the lady in your shop was super friendly and helpful, a credit to you
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Posted 1 month ago
Flawless buying experience and will definitely use again.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 271,217 reviews