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Euro Car Parts Reviews

4.3 Rating 277,729 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,729 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Customer service was really friendly and supportive overall experience was great
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Posted 1 month ago
I ordered online and collected in store. The system worked perfectly and the staff were polite and professional.
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Posted 1 month ago
Good choice of brands for most items and keen pricing.
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Posted 1 month ago
Parts ready for me when i arrived
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Posted 1 month ago
Great battery postage quick next day after i ordered it at a good price Thanks
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Posted 1 month ago
The parts I ordered were waiting for me when I arrived, however, no one at the counter and had to wait for 4-5 minutes for someone to serve us.
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Posted 1 month ago
Had the part I wanted, in stock and at the best price around
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Posted 1 month ago
Good service excellent price
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Posted 1 month ago
Very good all round, thanks
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Posted 1 month ago
No parking all taken not by customers. One bloke at the desk. Three people waiting to pick up orders. Unnecessary wait luck to get parking half a mile from store
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Posted 1 month ago
Good service, great selection. Excellent customer service.
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Posted 1 month ago
Not the exact item I ordered,I ordered the electric windows conversion kit with the slim drivers switch assembly easier to fit to VW T5. But received the electric windows conversion with wider drivers switch assembly more awkward to fit. Also package it come in was a box stating it was some other window accessory, not a electric windows conversion kit , so I refused to have it thinking the wrong item had been sent. The shop assistant decided to open the package and indeed it was the correct item ?. If it had been posted to my address rather than collect it from the shop, I would have refused it. ( IF NOT THE CORRECT BOX ) you must state that on the box to stop confusion. On a good note it was very quick on delivery no complaints there. Photo's enclosed. Regards P Evetts
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Posted 1 month ago
I have bought a break pads last week but they was. Faulty
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Posted 1 month ago
Not happy ordered wheel trims 7 days ago should have been 3-4days delivery but still have not received my order
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Posted 1 month ago
Fast and efficient and friendly staff.
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Posted 1 month ago
It's the second time I have turned up to collect my purchase at the time stated in my email,only to be told it will not be in until the next day
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Posted 1 month ago
Wasted delivery on wrong parts,had to travel an hour to get correct parts,just to wait in store for an hour for the staff to figure out how to do a return
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Posted 1 month ago
You seriously ask me for a review when 9 days later my order hasn’t been dispatched and everything was in stock at time of ordering. Now waiting on a response from customer service?? This is Bedford branch.
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Posted 1 month ago
Nothing wrong with the items or the price, but the service was dreadful. I waited a week for dlivery then called the "local" number for the branch they were ordered from. Of course, this was actually a call centre, not the branch. The call centre spoke to the branch (Why couldn't I just call them directly?) And was told that a delivery attempt was made (which it wasn't - my security cameras showed nothing) and that nobody answered the telephone when they called (which they didn't, as I had no missed calls). The call centre told me that it would be delivered the next day, and it wasn't, so I ended up having to waste diesel driving to the branch to pick up the parts. Rubbish srvice.
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Posted 1 month ago
Wow… what service, love that you can put your reg in and get the right part, but then to get the part the same day I ordered was excellent. Would highly recommend.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 277,729 reviews