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Euro Car Parts Reviews

4.3 Rating 273,566 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,566 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Good service, but had to order online for best price, even though I was in the store.
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Posted 1 month ago
Tried to order spare wheel from two different depots but third time lucky as the lady helped me to order online and delivered after nine days.
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Posted 1 month ago
Well for one my order never said it was out for delivery and I waited 5 days and nothing, not an email to say it’s due nothing, then after a week I emailed them to ask where my stuff is they came back with “it’s been delivered” well no it hasn’t. Found out that it had been left on my next door neighbours door step that was away on holiday for 3 days in the rain. And still no email to say that it had been delivered.
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Posted 1 month ago
Always worth checking as some of the deals are really competitive.
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Posted 1 month ago
Parts not delivered as requested. Had to pick them up myself. One wrong part. Unfortunate.
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Posted 1 month ago
All fine, thanks
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Posted 1 month ago
Very good service.
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Posted 1 month ago
Very Good Service Euro car parts
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Posted 1 month ago
Excellent customer service
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Posted 1 month ago
easy process picked it up and transaction done , it was online place and picked up in local depot
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Posted 1 month ago
Ordered a car jack from the Edinburgh West branch at a fair price. I selected delivery due to current traffic issues on Turnhouse Road. It felt like I had barely plonked my backside down for a cup of coffee when the delivery driver arrived. Really friendly guy...though I did expect him to be wearing a 🦸‍♂️ outfit given the pick and delivery was faster than a speeding bullet! Really impressed with the delivery service. I normally collect, but as stated traffic in that area currently is horrendous, so I will now consider further delivery based on this experience. Major 👍 up to Euro car parts
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Posted 1 month ago
Ordered a part and told it would be available later that day, went to the store and told it would be day after now, this has happened before too. Ordered same part again on Amazon and it was at my door that same day before 10pm.
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Posted 1 month ago
A good selection of parts available and at varying price levels . Easy to select and collect . Always had good service . Bought a budget battery charger (click n collect )and its working fine .
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Posted 1 month ago
Excellent location with good car parking, friendly staff and good range of products always in stock. Could do with a few more staff at the Northampton branch as there are always queues - perhaps someone out back picking the orders so the counter team can be more efficient???
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Posted 1 month ago
"Thank you for placing an order with us overnight on the 28th January 2026 to 29th January 2026. We're sorry to let you know that we identified an issue with the pricing applied to your order, and we'd like to explain what's happened. Due to a technical error, an additional discount was incorrectly applied to your order on our website. Unfortunately this means we're unable to fulfil the order at that price, and we've had to cancel it. We appreciate that this is frustrating and not what you'd expect, and we're genuinely sorry for the inconvenience it's caused. Any payment taken will be fully refunded. The issue has now been fixed so it won't affect future orders. If you'd still like to go ahead, you're very welcome to place a new order at the correct price. We appreciate that this isn't the experience you'd expect, and we genuinely apologise for the inconvenience caused. If you have any questions or would like help re-ordering, our Customer Services team will be happy to help on 02037887842. Thank you for your understanding, and for choosing us."
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Posted 1 month ago
Very helpful: All good products arrived in good time : Good value
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Posted 1 month ago
Great product arrived on time very friendly staff
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Posted 1 month ago
Great service right from the start. Really easy to find the battery i required on the web site & at a fair price, available for next day delivery/collection, opted to collect on my way home from work Staff were friendly and helpful, even reminding me that the battery came with a 4 year guarentee as opposed to the default 3 year. I will definitley be back for more.
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Posted 1 month ago
I ordered the parts I needed online and they were there ready for me to pick up the next day just like it stated on line. Counter staff were both frinedly and polite, And answered the questions I had about other parts I may need not fitted the parts I got yet but I'm sure they will be ok..
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Posted 1 month ago
Great customer service especially at the stockport branch , shame about the website , I bought a part that said it was specific for my car , which I found out it wasnt , I went to return it , which I did with no problems , I asked for advice and was told that all the items on the website , there were 4 of them , none fit may car , so why have them listed , quite annoying when your not a mechanic or someone in the know who relies on this kind of information
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,566 reviews