Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 271,373 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 271,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 19th January 2026

1269

Anonymous

Anonymous // 01/01/2019

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“Got exactly what I wanted at a price that undercut everyone else, it was a pop rivet gun with rivets!”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Quick and easy. I'm not a mechanic but a mechanical engineer.”

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Posted 2 months ago

“Excellent service competitive price.”

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Posted 2 months ago

“The product arrived in good condition, in good time. To be fitted at a leter date”

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Posted 2 months ago

“Very efficient service - knowledgeable staff and very local . Very short delivery time”

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Posted 2 months ago

“Very easy transaction.”

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Posted 2 months ago

“I recently purchased a boot strut from the Euro Car Parts website, described as "Stabilus boot strut (both sides)". I took this to mean that it was a pair of struts i.e. for both sides. The website on the same page says "tailgate struts usually come in twos" which reinforced my view that I had purchased a pair. However, when I went to collect the struts I was told it was only a single strut and I had to purchase a second strut. I think that the Euro Car Parts website is very misleading. The staff at the collection counter agreed that it was misleading. When I raised the issue with ECP they didn't want to know and were very dismissive. I'll be shopping elsewhere.”

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Posted 2 months ago

“Excellent service, great price. Bought online collected within the hour.”

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Posted 2 months ago

“The items were of good quality very ecconomic and delivered the following day. Only had to wait a week for good weather to do the service!!”

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Posted 2 months ago

“Visit the kings norton branch regularly usually click and collect all items ive needed have been ready immediately staff very efficient (could smile more) all round good service”

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Posted 2 months ago

“The guy on the front counter is amazing, dealt with him many times”

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Posted 2 months ago

“They gave me a wrong side part and before I leave the shop when I purchased the part I ask him twice to make sure is the right side but unfortunately after that the garage call me and told me is wrong side part unprofessional mistake wich costing me 25 £ fees taxi to take part back from garage to the shop”

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Posted 2 months ago

“Helpful, efficient and polite”

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Posted 2 months ago

“I bought a bettery for my car online. However. it was of the wrong amperage and had to exchange it. The person I interacted with over the phone was extremely helpful and emailed me later with the correct battery product codes. I had later requested for the invoice online which was emailed to me within a few mins. The person whom I returned the battery to at High Wycombe/Loudwater shop was again very helpful and understanding. A typical example of excellent customer service by all. I work in hospitality and I know what that means! Thank you.”

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Posted 2 months ago

“I recently visited Euro Car Parts and had a very disappointing experience. I urgently needed to use the toilet, but the staff refused to let me access their facilities, even after I explained it was an emergency. I understand that some locations have policies about customer facilities, but the lack of compassion or flexibility in a genuinely urgent situation was upsetting. It left me feeling stressed and embarrassed at a time when a little understanding would have gone a long way. I hope the company reconsiders how situations like this are handled in the future. A more considerate approach to customer well-being would make a big difference.”

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Posted 2 months ago

“Wrong brake calipers 3 times despite my vehicle registration entered Extremely slow counter service. Queues out of the door. Only 1 person serving. I have a much better car parts place now. I will not ever go back to Euro car parts again”

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Posted 2 months ago

“The parts supplied are of very good quality the customer care is great how ever they use a substandard delivery company who only deliver if they feel like it and it suit them at the time would be great if this was sorted out”

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Posted 2 months ago

“Parts perfectly matched the car. Good customer service . Good parking facility.”

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Posted 2 months ago

“Arrived faster than expected. Top service, good price.”

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Posted 2 months ago

Euro Car Parts is rated 4.3 based on 271,373 reviews