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Euro Car Parts Reviews

4.3 Rating 271,709 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,709 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Friendly staff, knowledgeable and quick service
Helpful Report
Posted 3 months ago
Arrived as per typical ,2 boxes arrived damaged and are clearly returns . I've been told at a local branch that when you order online parts from ECP they have to be returned via that process and cannot be returned to a local shop . #ballache . It's ONLY convenience is ordering out of hours to a location of your choice .
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Posted 3 months ago
Hi. Unfortunately, I have not received the product yet. :(
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Posted 3 months ago
Paid extra for next day delivery, didn’t arrive next day but arrived 2 days after placing order. Returned item and extra next day delivery not refunded. Poor service.
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Posted 3 months ago
Perfect, thanks.
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Posted 3 months ago
Great service at a fantastic price
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Posted 3 months ago
have been buying part for many years , always no problem
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Posted 3 months ago
I put in an order for delivery as it stated next day delivery, however it then stated 3-4 days which would have been to late. I called Guildford branch and they were very helpful. Told me no problem you can come and collect the part.
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Posted 3 months ago
Exellent service
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Posted 3 months ago
I ordered front brake discs and pads for my Zafira and collected the next day from the Dunfermline branch. I received the usual friendly customer service I always get and I fitted the parts with no issues. No more brake shudder and so far everything is nice and smooth. Quality is good and I'd recommend them.
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Posted 3 months ago
Good communication and helpful
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Posted 3 months ago
Bit expensive compared to Ebay car parts
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Posted 3 months ago
Excellent service, website offered 2 parts for what i was looking for, but quick phone call and the operator was quick to give me the right parts. Ordered online as it was cheaper online so happy days, delivery was free, and Evri didnt muck it up
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Posted 3 months ago
Excellent service
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Posted 3 months ago
Excellent service- parts delivered to my door on the same day of ordering!
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Posted 3 months ago
Parts arrived quickly and in perfect condition they are fitted with no problem
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Posted 3 months ago
Ordering and delivery, unfortunately wrong parts delivered. No hassle on return and refund though
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Posted 3 months ago
Happy with the quality and delivery (ahead of schedule) and reasonable prices
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Posted 3 months ago
Very good service. I have one negative that I did not receive an email or text when my order was ready. When placing an order I was advised to wait until I received confirmation to collect.
Helpful Report
Posted 3 months ago
Ordered on a Monday. No email received but payment taken from my card. A week later emailed to chase for an update. Received a reply that I would receive tracking that day confirming that the item had been dispatched. 2 days later tracking did not note that the courier had received the package and it is clear that even today, 11 days later, there was no package sent. Complete waste of time. Won't be ordering on your website again.
Helpful Report
Posted 3 months ago
Euro Car Parts is rated 4.3 based on 271,709 reviews