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Euro Car Parts Reviews

4.3 Rating 273,564 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,564 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Did not find any code so had to take a car to the garage.
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Posted 1 month ago
Easy to order to collect Staff friendly
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Posted 1 month ago
Very quick easy to use and great prices thank you
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Posted 1 month ago
Fast service, very helpful & polite counter staff.
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Posted 1 month ago
Fantastic service I ordered at night and I received my delivery the very next day,I wasn't expecting it so fast so I was out and the delivery driver called me so I could tell him to leave in a safe place,just a shame my husband ordered the wrong size🙈
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Posted 1 month ago
Excellent, quick service.
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Posted 1 month ago
Upon collection realised these bulbs are sold in pairs. Therefore I asked the lady in the till to process one of the package for refund and I am keep the other. The lady looked at me with the disgust in her face to a deep breath and told me on a dismissive tone: bear with me. At this stage I was considering to tell her: never mind I just keep it if it a problem. But I stayed quiet and she processed the return which took about 1 minute. Do not really understand why she could not be kinder, the shop floor was empty and I was polite, shame she was not. Bad customer service. The bulbs are great fit and works well.
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Posted 1 month ago
AVOID AT ALL COST !!! Bought a part which should be delivered 3/4 working days . 5 days later no part , no tracking available. Took me 3.5 hours to get through on the phone ( online help messages don’t work and you be talking to AI !) only to find that they haven’t got it in stock for another 7 days !!! I could get the part somewhere else within that time and stuck for another 5 days for new part to arrive from somewhere else cos it was Thursday night . Wouldn’t recommend euro car parts to my worst enemy . Stay well clear to save yourself heart attack
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Posted 1 month ago
Waited over 30 mons to be served last Sunday. Queueing around the shop. 2 serving and 2 standing watching. Never again.. it was a click and collect order or I would have walked out. Some very unhappy customers in the shop. Organisation skills terrible.
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Posted 1 month ago
Pretty simple visit, having 2 people serving isnt enough, poor staff were run off there feet as the que went out the door. It's a store that generally has the most in stock at short notice but 2 members of staff weren't enough. Took me around 30 mins to get through que and receive my items which I also had to get off the shelf myself.
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Posted 1 month ago
Very friendly staff, he went above and beyond for me. I realised one of the parts was incorrect and he helped locate the correct part for me.
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Posted 1 month ago
I found the Bosch wiper at Euro Car Parts at a very reasonable price and the collection was very easy. So all good
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Posted 1 month ago
Excelent service, ordered on line, picked it up first thing next day.
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Posted 1 month ago
Good service overall, had all the parts I required in stock and available to be picked up the same day.
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Posted 1 month ago
Ordered a new battery for my car. I found the site really good to find the one I needed. It was so easy to order and was able to have it delivered the next day. The whole process was so easy and straight forward. Very happy with my experience.
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Posted 1 month ago
Exceptional staff. Helped a lot with choosing right parts
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Posted 1 month ago
Good customer service.
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Posted 1 month ago
Bought a light online quick and simple collected it in store no problem staff very friendly
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Posted 1 month ago
Easy to place order which I unfortunately had to chase but arrived promptly once chased.
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Posted 1 month ago
Discovered a problem with my car and identified what part was needed. Went to the Euro Car website and found the part which they had in stock at my local branch. Ordered on Sunday evening and able to pick up first thing on Monday. First class. Thank you
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,564 reviews