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Euro Car Parts Reviews

4.3 Rating 280,686 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,686 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Every visit I have made, they had the part in stock I required. They can advise on parts as well and what is on their website matches in store including price.
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Posted 1 month ago
I'll be happy to change my review if I actually hear back from you. Ordered what I thought was one rear and two front wiper blades (one short and one long) having entered my reg and used your compatibility checker. The long front blade was fine as was the rear blade. The third blade was another rear blade and not compatible to replace any of my blades, despite coming up in your compatibility checker. Contacted you about a refund / replacement, but no reply from you.
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Posted 1 month ago
Having used them for many years , I have never encountered any problems
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Posted 1 month ago
Product was not available on time when I ordered click + collect but came the next working day and worked really well!
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Posted 1 month ago
Only 1 member of staff serving at the counter 6 customer waiting to be served, I was in the que for approx 20 - 30 mins for click and collect its should of been quicker
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Posted 1 month ago
Super rude staff at counter. I walked in and they all just stared at me like I interrupted them. Then didn’t great me and had bum faces whilst I said I was here to click and collect. Told me to wait to the side and then didn’t call me when my items were ready. I had to look over the counter and recognised my items but she still hadn’t called me over after 2/3 minutes so I went up to her and asked if those were my items to which she just looked at it then looked away. Mind you, it was not busy and she was not helping another customer. Your staff should be retrained on their customer service and maybe if they flirted less they would actually talk to their customers and not look at them like they burned their house down or something.
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Posted 1 month ago
Ordered wiper blade never received it next to they thank me for returning it and refunded but still kept carridge charge We never receive order This is 2nd time they got things wrong
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Posted 1 month ago
good prices and choice, but terrible parking
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Posted 1 month ago
Good quality brake parts at a very good price.
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Posted 1 month ago
To begin, always polite helpful staff, trying their best. My local branch appears to be understaffed as waiting time can be rather long. Having ordered online for a quick pick up doesn’t exist. You will wait just as long if not longer for your order.( recent visit 40 mins. With 9 customers waiting and 1 staff on a Saturday morning!!..)Parking is ridiculous with space for possibly three vehicles which are then blocked in by delinquents who think they will be served quicker!! I used euro parts a lot over the years but I’m shying away from it as it’s just hassle a customer does not need.
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Posted 1 month ago
Part was out of stock, still waiting for the part so cannot rate in any other way. Once delivered can re-appraise
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Posted 1 month ago
These wipers are good value for money, easy to fit and they work well
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Posted 1 month ago
Great value. Nice and easy system for you to order and pick up your items. Definitely use them again 👍
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Posted 1 month ago
The product was useful, as described, and arrived in good time
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Posted 1 month ago
Well ordered the parts then two days later there van pulls up outside and drive gets out goes to back of van then gets back in and drives off no explanation etc ,so phone up and only way to speak to someone is say your a trade account they then say he drove off as didnt have the right parts on the van but will be delivered first thing in the morning, well if delivery is from 7am then midday isn't first thing is it!!! First time ever using eurocarparts you guessed it not impressed ,should have gone to my local motor factor.
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Posted 1 month ago
Good website ordered part and collected soon After, polite and friendly staff member very helpful
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Posted 1 month ago
great service
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Posted 1 month ago
The staff member was very helpful, I explained what I needed and he recommended me the oil I needed. Highly recommend them. 10/10
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Posted 1 month ago
Had to replace my car battery which needed to be for a stop start car, looked around at all the usual web sites but found that Euro car parts had the best choice of batteries and prices for what I required. Payed for my purchase on line so only had to drive to the nearest depot to pick up and very pleased with my purchase.
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Posted 1 month ago
Prices are good. However I ordered on-line but the discounts offered were confusing, 20% off 1 part, 25% off 2 parts and 30% of 3 or more parts. This was in the small print while the headline offer was '30% off Parts' . I ordered parts and got no discount as I entered the wrong code. However Rebecca at customer services rectified the problem. But although Euro Car Parts had asked for my phone number and email address, I did not get any notification that the parts had arrived in store - I had to further phone Walsall store. The parts were there and I now have them. I am very pleased with the parts and the price paid.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,686 reviews