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Euro Car Parts Reviews

4.3 Rating 280,686 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,686 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Easy excellent service.Item ordered and delivered in hours.
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Posted 1 month ago
Parts are always delivered promptly and cheerfully
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Posted 1 month ago
I ordered front and rear pads the waiting time on delivery was 3 to 4 working days ordered on 23 .8. 26 but no delivery on 31st I had to call but got no answer so I call on the 1st the man on the phone couldn't understand why these have not been delivered so I explained to him that I would go and pick them up on arrival of the store I was greeted by a young man that I give the serial number 2 for my order he tries to tell me that they have been delivered I asked to speak to the manager and I explained to him what has gone on and he went and looked at the order and then walked out with my products he didn't even explain what had gone wrong he didn't understand why these was not delivered .Steve from Gillingham
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Posted 1 month ago
Always has the parts i need and some you would never think they could stock
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Posted 1 month ago
Very good service and product.
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Posted 1 month ago
No fuss no muss 😀
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Posted 1 month ago
Fantastic,super fast delivery and everything in order
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Posted 1 month ago
I was easily able to order the part I needed online, it arrived swiftly, and I was able to pick it up without hassle
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Posted 1 month ago
Easy and straight forward to order. Collected no problems. No issues at all.
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Posted 1 month ago
Very polite, helpful, and understanding to my needs. I have never had a great experience in a large store as had in the rustington euro car store. Other stores can gain experience from the gentleman in this store would highly recommend
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Posted 1 month ago
I called into the Newburn branch excellent service..will definitely use again
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Posted 1 month ago
Very good
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Posted 1 month ago
Received correct order although a day late even though I had paid extra for next day delivery !
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Posted 1 month ago
Parts all correct and ready quickly.
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Posted 1 month ago
Ludicrous, as a long term (over 20 years) account holder deliveries have stopped, went in to Chester branch to collect and had to pay as our account was at Widnes and was told that account could not be used at another branch
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Posted 1 month ago
Good quality and fantastic customer service unlike others! The online system does reflect the exact amount of items available in stores and you don't have to worry at all. While others, you can find the item online but it's not available in store??!! which would cost you time and a trip. Highly recommended
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Posted 1 month ago
I used the website to find the correct wiper blades, reserved them online and called into the Yeovil depot to pay and collect them an hour later. Excellent service Highly recommend
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Posted 1 month ago
I ordered five items that were shown as available at the Rochdale store. I then received an email confirming that my order would be ready to collect after 9:00 am. After travelling 30 minutes to the store, I was told that only one item was actually available and the remaining items wouldn't be available until the following day. The main item I needed could apparently be available by 11:00 am. I asked whether the main item was available at any other store and was told it wasn't. As a result, I cancelled my order. I then phoned the Blackburn store, where I was told they had several of the items in stock, including the main item that the Rochdale store had incorrectly said wasn't available. It was an extremely frustrating and completely wasted morning, travelling from home to Rochdale and then on to Blackburn because of inaccurate stock information and poor communication. The customer service at the Rochdale store was also disappointing. A sincere apology and a little more effort to help would have gone a long way after the mistakes that had been made. Raised the issues with your telephone customer service and they was helpful & appologetic.
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Posted 1 month ago
Great service
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Posted 1 month ago
Ordered a Rear light for a Transit Custom. Paid online and collected the same day.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,686 reviews