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Euro Car Parts Reviews

4.3 Rating 280,686 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,686 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
in typical ECP style, i make my order late on the monday, expect my order to be processed tuesday, i can't select any other delivery system than standard (3-4 Working days) both items in stock and after not recieving any information on the where abouts of my order and somehow i have to wait until the following tuesday, contact customer support who try to contact branch manager (which can take upto 24hrs for reply?!) to which i hear nothing back from the branch and magically it get's delivered at 5pm on the tuesday. This has happened to me a while ago too when i ordered items IN STOCK again, ordered items on the saturday and forgot some items so ordered them on the sunday (paid for next day delivery for both too btw) to which somehow my sunday order comes on tuesday, yet my saturday order comes on the friday? if it's not in stock and you're not going to collect it in person, euro car parts are really not worth the effort.
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Posted 1 month ago
Items sought were available but were pricey and I had to spray the caps for them to fit my car, despite the matching colours (black) being available on the website, so I spent more to get the side mirrors fixed/ replaced.
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Posted 1 month ago
Great service
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Posted 1 month ago
The team was helpful; they quickly fixed my mistake. I had placed the order incorrectly, but they checked it, made the necessary corrections, ordered the right parts, and I was able to repair my car quickly.
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Posted 1 month ago
My part that I wanted didn’t have Click and collect anywhere so I had to have it delivered which was an extra cost of nearly £4.00, it said delivery would be 3-4 working days and it took a week for me to get my part. I’m not happy with the service at all.
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Posted 1 month ago
Fast easy to use website, collection was great, was there ready and customer service was top notch. Very friendly happy staff
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Posted 1 month ago
Needed engine oil, sourced same day and the member of staff at Shrewsbury was great
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Posted 1 month ago
Very helpful. Battery died just under a year old. They didn't have the same in stock but upgraded it for free. Great customer services.
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Posted 1 month ago
My order was delivered almost before I had put it in on the internet!
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Posted 1 month ago
First purchase from Euro. Easy online reservation, hassle-free next-day pickup, fair price, and the new battery is working great. Spot on!
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Posted 1 month ago
Very poor. Ordered nearly 2 weeks ago and still not received my order. My tracking number isn't recognised by the evri website and I have had no communication from euro car parts or evri. I have to wait 15 days from purchase date to initiate a charge back with credit card company which I'll definitely be doing. Absolute disgrace of a company. I will NEVER purchase from them again; online or in store. I can't comment on delivery time or condition of my order as Ive yet to receive my order. I DO NOT RECOMMEND THIS COMPANY AT ALL!!!!!!!!!!!!!!!!!!!!!
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Posted 1 month ago
Nice thanks arent know
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Posted 1 month ago
Excellent service. Part delivered within 24hrs. Exactly as promised.
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Posted 1 month ago
I received a wrong part what I ordered online 7 days later. I am still waiting for a refund 🤦
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Posted 1 month ago
The part supplied wasn't what was advertised on the website so a wasted journey. But service was good and refund processed without an issue.
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Posted 1 month ago
I always use Euro car parts. I can't find better value. Easy to order on line . And polite staff. They have all the parts I need. Thank you very much 👍
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Posted 1 month ago
Excellent service as usual
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Posted 1 month ago
First battery 6 7 days later your not sure where it is ordered second battery 24 hour delivery to be sure not received yet ! You have not resolved this yet I did eventually receive battery number 1
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Posted 1 month ago
Fiat Panda rear light replacement bulbs. Reasonably priced and easy to order/collect online SE6 Branch. Female driver / owner ; I actually replaced the bulbs myself x
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Posted 1 month ago
It works really well. I'm super impressed with it. After sanding, the headlights could remain very foggy, so make sure you spend plenty of time on the final step, polishing.
Euro Car Parts 5 star review on 2nd August 2026 Euro Car Parts 5 star review on 2nd August 2026
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,686 reviews