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Euro Car Parts Reviews

4.3 Rating 266,098 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 266,098 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Euro Car Parts 5 star review on 5th September 2025
Scott
Euro Car Parts 5 star review on 3rd September 2025
Bryn
Euro Car Parts 5 star review on 3rd September 2025
Bryn
Euro Car Parts 5 star review on 31st August 2025
Henry
Euro Car Parts 5 star review on 29th August 2025
Simon S
Euro Car Parts 5 star review on 24th August 2025
Peter
Euro Car Parts 5 star review on 24th August 2025
James R
1204
Anonymous
Anonymous  // 01/01/2019
Friendly staff and helpful, always buy local.
Helpful Report
Posted 1 week ago
Useless , dont believe the delivery / collection promises , Rather have a qeue of people waiting in the trade counter while staff just sit and talk to each other and ignore the people waiting ,
Helpful Report
Posted 1 week ago
Good quality prompt delivery and good value
Helpful Report
Posted 1 week ago
Ordered on line Pick up in 10minites. Perfect. Good service. Pleased with quality parts too.
Helpful Report
Posted 1 week ago
Bought air con pressure sensor for audi a6 2010
Helpful Report
Posted 1 week ago
Good part at a great price
Helpful Report
Posted 1 week ago
STAFF AT KILMARNOCK BRANCH WENT ABOVE & BEYOND, QUICKLY RESOLVING ISSUE THAT WAS MY FAULT (MEASURED DISC WRONG) 1ST CLASS SERVICE
Helpful Report
Posted 1 week ago
Great service delivery as stated staff very helpful and knowledgeable.
Helpful Report
Posted 1 week ago
I bought a tow bar bike rack, delivery was fast, communication was good but the product is no good. I could not get it to attach to my tow bar. When I tried to arrange a return via their website the only option I could get was a store return, my nearest store is approximately a 45/50 minute drive each way. Instead I paid almost £8 to return via courier.
Helpful Report
Posted 1 week ago
Excellent service-parts ready to be picked up as promised
Helpful Report
Posted 1 week ago
Still not got purchase rang five times now just get fogged off Peterboro branch
Helpful Report
Posted 1 week ago
Not happy at all with euro car parts. 3 times I went back to swap parts that they got wrong and broken parts
Helpful Report
Posted 1 week ago
Outstanding service add to get a new battery and got the wrong one but the guys they were just fantastic not a problem at all swoped it no question would recommend this company to anyone and the best prices by far
Helpful Report
Posted 1 week ago
Fast and efficient service
Helpful Report
Posted 1 week ago
I like Euro Car parts because of the availability of parts and the click and collect option. However, I have had some bad service recently. Firstly, I ordered some wiper blades for my car but because it wasn't available to collect immediately, I had to call to cancel so I can pick one from the shop. The customer service guy I spoke to on Saturday said he's cancelled it. I learnt on Monday that he hadn't cancelled. On the Saturday, he suggested a wiper blade which he reserved at the Catford branch. I picked the wipers but they were not the right one for my car. I had to go back there to get the right ones. I asked the customer service guy if I can return it and pay the difference for the new wiper. He said they can't because it's a different system. They had to refund it to my card. I paid for the right ones in the shop. I waited for 15mins and was told the wipers are not in stock. The young customer service guys there are very playful. There was a long queue on that Saturday morning but they only had one person serving. The queue stretched to the entrance. They keep saying the system they're using is clunky. With the money Euro Car parts make they should be able to upgrade. They're slacking. They'll end up losing customers if they continue like this. I ended up buying the wiper elsewhere.
Helpful Report
Posted 1 week ago
Very helpful on collection and knowageable with question I had
Helpful Report
Posted 1 week ago
Good prices and amazingly fast delivery service!
Helpful Report
Posted 1 week ago
Good points staff friendly and try to be helpful. Prices fair. Bad points poor logistics and part numbers . Mistakes common and seem to be understaffed. One person goes off to get the parts and there's a line of people waiting to be served while they search. Out of stock crops up lot too.
Helpful Report
Posted 1 week ago
I ordered some items for my car from Euro Car Parts on their website and it was quick and easy to do. I picked the items up the next day from my local Euro Car Parts shop and it was simple and straightforward. The person in the shop was very friendly and helpful. Euro Car Parts offer a good selection of parts for various cars at competitive prices. I have used them many times before and will continue to do so.
Helpful Report
Posted 1 week ago
Amazing, super quick delivery and great customer service. Thanks
Helpful Report
Posted 1 week ago
Euro Car Parts is rated 4.3 based on 266,098 reviews