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Euro Car Parts Reviews

4.3 Rating 280,668 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,668 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The items I ordered turned out to be 3x moe epxensive than the price I could get the exact same part for from a differrent supplier.
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Posted 1 week ago
i am very satisfied , customer service is amazing
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Posted 1 week ago
Battery - Audura. Good service when collecting for the team, 3 year warranty with receipt. Caar started and works fine now.
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Posted 1 week ago
The online service was quick and easy
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Posted 1 week ago
Easy to order online and collect. Staff very professional and pleasure to deal with.
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Posted 1 week ago
Fast pick up polite staff
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Posted 1 week ago
Excellent service and great value products
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Posted 1 week ago
Very helpful salesperson, knowledgeable and parts were at a reasonable price. I would recommend.
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Posted 1 week ago
My experience is that ECP always act as I would expect from any competent retailer. However, this is surprisingly rare...so well played ECP. Hoddesdon branch people are polite, professional...and even have a sense of humour. Basic stuff really...but not always found in the motor trade...so 5/5 is deserved.
Euro Car Parts 5 star review on 25th August 2026
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Posted 1 week ago
Very bad....
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Posted 1 week ago
I've used euro car parts a lot over the years and always found the prices to be competative and the bangor staff are very helpfull. Its quick and easy to use the online order system. The reason I'm not giving this a five star review is the customer support - chatbot just drives you round in a loop of frustration. The local branch number is listed but it always goes through to the main automated selection thing that usually leads you back to the frustrating chatbot and FAQ section. This is one of the worst customer interfaces I've ever used. I know the local branch would have an answer in second if only I could contact them directly.
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Posted 1 week ago
Helpful and pleasant staff. Decent prices and items in stock.
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Posted 1 week ago
Expected to deliver on 17 Aug 2026. Still no update and today is 25 August 2026
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Posted 1 week ago
Waited for over 20mins in line ended up walking out didn't buy nothing. Terrible
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Posted 1 week ago
Very fast delivery. Ordered just after midnight and it was being delivered about 9am the same day by a ecp van
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Posted 1 week ago
Good value and very easy to order click and collect on the website.
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Posted 1 week ago
I bought a Audura 030 Car Battery, unfortunately it doesn't exactly fit in the place in a Lexus IS250 2009. It is slightly taller than what it should be (about 5mm). I now have to sort out an addon to bridge the rear rod and the top bracket as the car would most likely fail an MOT as it is. I had little choice but to take the battery and drive off as it was a Saturday when I collected it with no other potential alternatives in sight over the weekend and I had work commute on the following Monday, but that doesn't change the fact the instruction on the website stating the battery fits my car model is wrong. Please update your information.
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Posted 1 week ago
Had exactly what I needed at a good price.
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Posted 1 week ago
Bought Karcher pressure washer on line as it was a nice discount. Six days later an email received suggesting this was "non stocked item" and some special order team would see if they could source it. 2 days later I received notification that my refund request had been received and was being processed and an email telling me the item could not be provided. I went on the website again and they are still marketing it as for sale. Very disappointing.
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Posted 1 week ago
The part I wanted was i stock, and staff were helpful in finding me the best price
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Posted 1 week ago
Euro Car Parts is rated 4.3 based on 280,668 reviews