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Euro Car Parts Reviews

4.3 Rating 280,670 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,670 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Online ordering quick and easy.
Helpful Report
Posted 2 weeks ago
Ordered a new air filter as part of a basic service prior to taking my car abroad on holiday. The first one was somehow destroyed in transit by Evri, and after 45mins on hold, EuroCarParts said they’d ship me a new one out as a priority. It finally arrived yesterday, 10 days after first ordering. I know this because I saw it arrive on my doorbell camera, whilst sat in a cafe abroad… it’s a shame as the service & delivery times from ECP have previously been excellent.
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Posted 2 weeks ago
Easy to order, collect straight away
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Posted 2 weeks ago
Best price around, knowledgeable, friendly staff.
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Posted 2 weeks ago
Efficient and friendly service appreciated
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Posted 2 weeks ago
My order came in good packaging and very happy with the online process etc
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Posted 2 weeks ago
Great service, really helpful staff
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Posted 2 weeks ago
Wrong parts
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Posted 2 weeks ago
There is no stock of parts. Usually the parts sold do not match those of the car.
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Posted 2 weeks ago
I have used the Ipswich facility many times over the years, & have always found them efficient, & polite in helping me getting the parts that i required.
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Posted 2 weeks ago
Very easy to order and quick delivery, very pleased.
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Posted 2 weeks ago
Ordered in the morning, expected delivery 2 days later, arrived the same day! Outstanding
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Posted 2 weeks ago
Top quality products amd fast service at checkout
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Posted 2 weeks ago
Part I required was immediately available at a local store and ready for my collection 20 mins later. Seemless service and good value.
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Posted 2 weeks ago
Great parts, ordered online to collect, items all showed in stock, got there and they were not in stock.
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Posted 2 weeks ago
Excellent telephone advice in how to process an order.
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Posted 2 weeks ago
Brilliant service new car battery ready in no time.
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Posted 2 weeks ago
Easy to order and fast delivery to store, well done.
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Posted 2 weeks ago
Ordered this replacement screenwash pump and it was in stock the next day for collection. Exact swap for broken one
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Posted 2 weeks ago
When I went on the website and typed my number plate in for rear brake pads I only had 2 options, which was fine. However, the description and name was all described as ‘pad’ and only being 1 pad on the box. I found this confusing as usually pads do come in pairs. So I ordered 2 lots just to ensure when collecting I wouldn’t be short. When I collected the pads the advisor confirmed the same and had 1 lot refunded, which went into my bank a few days later. To then when my partner was able to change the pads a few days later to find that the pads weren’t the correct ones. Luckily he hadn’t removed the worst one and was able to put my wheel back on so I could get the correct ones, something I found frustrating as that is why I inputted my number plate to find them in the first place. I then had to go back to euro car parts to purchase the correct ones eventually. I feel the website is lacking information and needs updating urgently to refrain from confusion and inconvenience for all.
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Posted 2 weeks ago
Euro Car Parts is rated 4.3 based on 280,670 reviews