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Euro Car Parts Reviews

4.3 Rating 271,223 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,223 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Excellent service staff in paisley could not have been better
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Posted 1 month ago
Quick and easy to get the parts. I so much prefer to collect from a physical shop rather than waiting for the items to be delivered.
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Posted 1 month ago
Four items ordered and paid for on click and collect. I received notification that my order was ready to be collected the following day. When i arrived I was told one item was out of stock. This is very incovenient as I now have to make a one hour round trip to pick up the other item. I would have had them remove it from my order but I was told I could collect at a later date or have a credit note. Both are a big inconvenience. It has been over a week and I still haven't had time to go. Other than this the service was fine. Nothing to shout about.
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Posted 1 month ago
Easy to find what we were after using the registration look up tool on the website. The staff were also helpful and friendly when we went in to collect it
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Posted 1 month ago
Good prices, always prompt and courteous service at Ashford branch, recommended
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Posted 1 month ago
1st time using Euro Car Parts. Straight forward and easy to place online order. Parts available next day , unfortuantly one did not fit as manafacturer had changed fitting , refund given.
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Posted 1 month ago
Ordered wiper blades on line put in reg no all very simple arrived as planned on collection in and out in minutes.
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Posted 1 month ago
The part was exactly what I wanted and the person at reception was very polite and helpful
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Posted 1 month ago
Parts arrived quickly and at a good price
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Posted 1 month ago
Excellent service. Delivery quicker than expected.
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Posted 1 month ago
Got the wrong product even after choosing the right vehicle.Had two visit twice to get the right product
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Posted 1 month ago
Brilliant price and service.
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Posted 1 month ago
Lady on your desk at Hemel if very rude and in future I will visit another company rather than collect from her
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Posted 1 month ago
No emails at all. Guy who severed me told me it’s a common problem. So what’s the point in ordering online !
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Posted 1 month ago
Fantastic service, very fast delivery, cheap prices highly recommend
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Posted 1 month ago
Perfect very good price
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Posted 1 month ago
Women at the desk did not help me when I asked if it was for my car she was very rude when I first entered the shop she took ages to come to serve me when she finally come out to serve me she was on the phone clearly talking to her friend she processed to carry on her conversation on the phone while leaning on the counter while I was stood waiting for her to finish she then served me while serving me she was very abrupt she then refused to apply the discount I had from the parts and made me do it over the internet so I placed the order on the internet. She then said I need to wait 15mins to get it so just wait outside so I did. After 15mins I went back inside and yet about waited at the till for a while when she came through the door she was once again on the phone to her friend asking how she's going to get home she said it's not ready yet you will have to wait. After waiting again I then got my parts and she was once again on the phone before dealing with me when I asked about the returns she just said 30 days and then walked back out the door to the back not good enough poor service rude and slow.
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Posted 1 month ago
Very good Thank you
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Posted 1 month ago
Normally great service but this time I purchased a Bosch starter motor, the one I received was an Indian refurbished with a Bosch sticker on it Not excerptible
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Posted 1 month ago
Had to make contact with Europarts over confusion about conformation of order. Short conversation resulted in order confirmed and parts delivered within 24 hrs - very professional and I was very grateful.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 271,223 reviews