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Euro Car Parts Reviews

4.3 Rating 280,802 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,802 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Very easy to order the part I needed and picked up another couple of things in-store too when collecting. Friendly staff
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Posted 4 months ago
Always a wait to collect when going into store then they had to go and find what I ordered they should be a single till for click n collect items And constant emails are not good about offers I only want to know about what I have ordered.
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Posted 4 months ago
I ordered two light bulbs one evening, they were hand delivered by 08:30 the following morning. Excellent service. Easy to order parts for my car, competitively priced.
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Posted 4 months ago
Brilliant service
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Posted 4 months ago
Great product, good price. Staff always happy yo help
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Posted 4 months ago
Picked up some parts,person serving was very helpful with advice on a future purchase
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Posted 4 months ago
Ordered a bleed kit on line which told me my item was ready to pick up. Traveled 12 miles to store to be told they didn't have it. Requested a refund and from every day since they email to collect. They have not got a clue what they are doing and no-one seems bothered.
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Posted 4 months ago
Pity my item got delivered when I was out as there was no email advising when delivery would take place. Had I known I would not missed the driver by 10 minutes. Can`t fault the shock absorbers though or the price
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Posted 4 months ago
Poor consistency of communication. Went to collect a couple of parts and one couldn't be found. Staff advised they will post, took details. Had to ring back to see progress a week later. They want me to go again to pick it up. Waste of time.
Helpful Report
Posted 4 months ago
Placed an order on 16th April and as of 6th May, I still have not received it, nor have I received an email to say it’s been dispatched. I have contacted them to ask where my order is and was told I would get a response within 4hrs but 24hrs later I still have not had a response.
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Posted 4 months ago
States my order has been collected when it hasn’t
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Posted 4 months ago
Amazing staff, really helpful
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Posted 4 months ago
Customer service last Sunday was shocking . Was kept in a que for 50 mins to be told no refunds on a Sunday come back next day . Surely a small notice on counter say no refunds Sundays we be a polite notice to save wuring for nothing wasteing my time .
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Posted 4 months ago
Parts selected via the reg plate search engine were a perfect fit for my car. Discount applied made my brake service very affordable.
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Posted 4 months ago
Excellent product and excellent service
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Posted 4 months ago
Very happy with my purchase
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Posted 4 months ago
Best price for what I wanted. Easy to use site for ordering and staff on collection were polite and helpful ++++
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Posted 4 months ago
good service and very helpful staff
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Posted 4 months ago
Awful , everything is always overpriced , I bought brake lubricant says £4:09 online but is advertised on the shop shelf for. £3:99! Yet I was charged £4:09 , went for wheel cleaner advertised as a start buy at £4:99 shop wanted £7:49 and refused to charge me less or change the price I left and I’ll never shop there again this is way too frequent
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Posted 4 months ago
Great service - So easy to find the part I needed, ordered online for collection, in and out in less than 2 minutes. Well done all.
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Posted 4 months ago
Euro Car Parts is rated 4.3 based on 280,802 reviews