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Euro Car Parts Reviews

4.3 Rating 271,721 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,721 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
For some reason, my order wasn't processed for delivery. I paid for next day delivery and heard nothing all that day and half the next before calling about it. The chap on the phone dealt with it very swiftly, refunded the delivery and got the parts to me by the next morning. The part checking service is very useful and the parts I received were spot-on.
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Posted 3 months ago
Awesome service, delivered next day even though I did not pay for that service :-)
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Posted 3 months ago
Great service from the Southend on Sea branch, easy ordering on the website.
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Posted 3 months ago
5 customers in shop and i was waiting nearly 30 mins to collect my order.........Amazon next time.
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Posted 3 months ago
Fantastic service
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Posted 3 months ago
Great prices, makes that are household names, free delivery over a certain price,
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Posted 3 months ago
Sutton branch is always 10/10
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Posted 3 months ago
No problem quick delivery correct parts will use again.
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Posted 3 months ago
Wrong part is given.
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Posted 3 months ago
Great service, really helpful staff
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Posted 3 months ago
I ordered a part online which was delivered into store as arranged but which turned out to have a manufacturing defect. Frustrating, but the staff dealt with the issue courteously and efficiently
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Posted 3 months ago
My parts that I ordered arrived fast, but, they were the wrong parts. I went to a store where I had to then pay again for the right part and wait for a refund. The refund received was £2 less than what I originally paid and thats not taking into account the wasted postage costs. Ill be using other car part companies from now on.
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Posted 3 months ago
Ordered parts, got an email the next morning to say they have arrived went to the store to pick them up. They couldn’t find our items so they refunded us after three days and sent us to another store to pick them up.
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Posted 3 months ago
Totally useless system and service in shop . Had to que for nearly an hour for a click and collect item . Should be a separate counter for click and collect and speed up the staff a bit .
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Posted 3 months ago
Good quality product, fair price, rapid delivery
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Posted 3 months ago
Easy to use app, always receive my order correctly. Never had any issues with any parts, collection from the norwich branch was very swift and accomodating. friendly staff would 100% recommend and have.
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Posted 3 months ago
Use regularly and normally good. However on this occasion I went to collect an order. I checked first thing online and it said ready for collection. When I got to the store I was told it had been cancelled and a refund was in process so I would have to order again. Apparently this was because I had ordered it a week ago. Very disappointing as I had checked before I went to collect.
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Posted 3 months ago
Very good as usual, thank you
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Posted 3 months ago
I HAVE PURCHACHED PARTS FROM YOU PREVOUSLY AND I AM VERY PLEASED WITH THE SERVICE , THIS TIME I WAS VERY IMPRESSED WITH THE PRICE, MUCH CHEAPER THAN FORDS PARTS . GRAEAT TO DO BUSINNESS WITH YOU ALL
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Posted 3 months ago
Great service, quick and efficient.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 271,721 reviews