Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 274,387 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 274,387 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 27th March 2026

1288

Anonymous

Anonymous // 01/01/2019

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“Walking into your store is a fascinating sociological experiment. Without fail, I am greeted by the sight of a single, heroic staff member sweating profusely while attempting to run the counter, find returns, pick orders, and essentially perform a one-person interpretive dance of "panic." Meanwhile, the back office appears to be hosting a VIP lounge for staff whose primary job description is "look busy while doing nothing," and the stock room is populated by employees who seem to believe they are decorative furniture, strictly there to bond with their smartphones. I’ve been told the other staff aren’t "trained" to help at the counter. I didn't realise that typing on a keyboard or handing over a cardboard box required a PhD in Astrophysics, but here we are. You might want to check out a niche, unknown business model used by a small indie startup called "Aldi." When it gets busy, they.... and sit down for this.... actually put staff on the tills. Wild concept, I know.”

Helpful Report

Posted 3 months ago

“Parts ordered and delivered ok. Oil and filter changed ok. Wheels off, brakes and discs stripped only to find the pads ordered against my reg no were incorrect! The fact that box had been opened before and one set of pads unwrapped makes me suspect this may have happened previously. No option but to reassemble with old parts😡. Went to store and resolved but a lot of wasted time, petrol etc,”

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Posted 3 months ago

“Great service providing top quality components at a very competitive price. Thank you Euro Car Parts”

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Posted 3 months ago

“Needed some diesel particulate fluid for my Peugeot Partner and needed it that same day without waiting days for an online delivery. It was in stock and got it the same day. Got my van sorted and reset the engine warning light with happy motoring again.”

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Posted 3 months ago

“Euro Car Parts Ipswich provide a fast and friendly service with knowledgeable staff who are always willing to help. The store is well-stocked, and orders are handled quickly, making it easy to get the parts you need without any hassle. A reliable and efficient local branch.”

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Posted 3 months ago

“my most recent order than staff member stayed to 1 minute past closing time to give me my brake pads which i was very grateful for. absoloute brilliant service having called and said 5min away in traffic was told no problem. give the fella a pay rise or im taking legal action”

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Posted 3 months ago

“Ordered parts to service front and rear brakes on BMW. Parts were put together by next morning 9am for local collection. Impressive.”

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Posted 3 months ago

“Great quick polite service.”

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Posted 3 months ago

“Efficient but hats off to the delivery driver his service was so good hope he can be recognised his customer service was second to none”

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Posted 3 months ago

“Superb service from the Leighton Buzzard branch, there was a technical issue with the website ordering but the lady on collection was most helpful and professional.”

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Posted 3 months ago

“I bought a pollen filter for our Peugeot 208 through their website . The whole process was very quick and easy and as the item was in stock I reserved it via their click and collect service.”

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Posted 3 months ago

“Quality part easy to order and value for money”

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Posted 3 months ago

“Ordered online and collected 2 hours later with no problem whatsoever and 20% cheaper than any other motor factor.”

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Posted 3 months ago

“Great price, in fact brilliant price”

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Posted 3 months ago

“I am hesitant to say this, but the online purchase system is very poor. I went to the outlet to collect my items one hour after placing the online order, but unfortunately the order was not available in their system, even after I waited another hour. The sales agent did not take any initiative to resolve the issue, even after I provided proof of purchase. After this experience, I will not attempt to make an online purchase from you again. Thanks”

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Posted 3 months ago

“Excellent product at a great price”

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Posted 3 months ago

“I am satisfied with your services”

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Posted 3 months ago

“Never had any issues no matter what the purchase. 4 stars awarded due to the lack of staff sometimes on the counter.”

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Posted 3 months ago

“Been to euro car parts a couple of times in the last few weeks . Order what I needed and chose to pay at store so reserved the item. When I got there the staff where having problems with there computer system but that wasn't a problem to them they got what I wanted and said when my order came through they would cancel it as I had already had my part .was very quick in there and the staff where very helpful even with the problems they had .”

Helpful Report

Posted 3 months ago

“Car was struggling to start during a cold spell, using the part finder system on the website I was only to locate the correct part & have it delivered the next day. Brilliant service that. Can’t fault it.”

Helpful Report

Posted 3 months ago

Euro Car Parts is rated 4.3 based on 274,387 reviews