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Euro Car Parts Reviews

4.3 Rating 264,969 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,969 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Ordered and said would be 3-5 days which wasn’t an issue as the car wasn’t being used that week. My order turned up an hour later….fantastic!!
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Posted 1 month ago
Have ordered a couple of bits recently and both times arrived next day. Both times the driver was friendly and professional.
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Posted 1 month ago
Fell apart in my hands on the first nut I tried to undo, with very little pressure. I will have to return when I have time
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Posted 1 month ago
Fantastic service. I was really appreciative of the service when we realised the box was scratched (father's day present) and he was more than happy with the compensation. Thanks so much guys!
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Posted 1 month ago
Great little transfer pump and worked well. Would purchase again if required.
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Posted 1 month ago
Cancelled collection before I collected it!
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Posted 1 month ago
I ordered a pair of rear discs and a set of brake pads, the parts were available from 15.30 the following day. I collected them just before 16.00 and recieved good service from the assistant. The parts were spot on and competitively priced. (I did receive a couple of text messages reminding me to collect my parts) but the job was complete before this.
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Posted 1 month ago
Excellent service
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Posted 1 month ago
Purchased parts fora DIY car service. Guy working the counter was very helpful as I had ordered two parts, not knowing which one was the correct one. Once we'd identified the correct part he refunded the other one with no hassle.
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Posted 1 month ago
Some ordered items where found to be missing after delivery. However, at the third attempt of resolution the outstanding parts where received.
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Posted 1 month ago
Phoned to cancel and get a refund received email to say it was successful when I didn’t receive the refund I called back to find it wasn’t even done and I am still awaiting a refund
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Posted 1 month ago
Ordered on line for chosen day pick up , worked a treat , my parts were all ready and waiting for me - excellent
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Posted 1 month ago
Archaic click and collect system which involves going in, the counter worker scrawling out the order on a piece of paper and handing it to packing staff whilst you wait around for 15 minutes for it to be picked. instead of a stream line system you would experience in any other click and collect store. The order was also picked wrong and further replacements never arrived despite being informed to come collect them. Lot of faffing for no good reason really.
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Posted 1 month ago
I bought rear brake discs and pads for a Vauxhall Zafira. I was really pleased with the price, availability and quality. Eurocarparts were great and I'm very happy with the whole experience. Thank you!
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Posted 1 month ago
My order was missing parts, this was not checked, and i required my order to be able to travel that day, this set back caused me immense stress and anxiety, considering I put my faith in the service of this company, and will not be using euro car parts again or recommending them. I had to wait 7 days for a refund, and then had to fork out a higher price to find an alternative that same day, since this company could not offer a replacement, and this closest alternative was an hours drive away.
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Posted 1 month ago
Very useful parts place. Always comes up trumps.
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Posted 1 month ago
Great,service,kept,up,to,date,whith,order
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Posted 1 month ago
Used ECP'S a few times now and their dispatch and delivery service is absolutely brilliant.
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Posted 1 month ago
Put one order online, paid for next day delivery. Delivery never came, had to go directly to a shop and when refunded didn't get the the refund from next day delivery
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Posted 1 month ago
Easy to view parts online, chose my part went to collect as fairly local and with the help of staff left with a part of an exhaust that was successfully fitted the very next day without much fuss, great part, excellent service and fit very much perfectly. Top marks to Euro car parts for first class service at a very affordable price.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 264,969 reviews