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Euro Car Parts Reviews

4.3 Rating 280,864 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,864 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Battery identified via registration. Purchased on collection, wrong battery. Correct one extra £65. 7 day for refund. Paid out twice. Third time ecp use cheap prices to get custom only to recoup extra money with correct parts
Helpful Report
Posted 4 months ago
Great experience with Euro Car Parts, easy ordering, fast delivery, and high quality parts at a good price. I’d definitely recommend them and will be using their service again. Specially discount and offers ******
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Posted 4 months ago
customer service was slow, my refund after 7 days is still not been refunded and had no communication what is happening with it.
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Posted 4 months ago
Guy on desk in lowestoft branch is sooooo helpful
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Posted 4 months ago
Ordering easy, but on pick up staff had poor attitude.
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Posted 4 months ago
Efficient, Value for Money and simple to work with - needed a car battery, got a great price and then when it was the wrong size, was swopped out without an friction
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Posted 4 months ago
ECP attempted to deliver the parts on Thursday 16/4/26, but we were not in, so they left a card. I phoned the branch, and they said they could attempt a second delivery on Saturday 18/4/26. But at 13:50 I telephoned the branch, and they said that their drivers finished at 2pm, so I had to drive to collect from the branch.
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Posted 4 months ago
Part available a s booked off the shelf and worked perfect for the job.
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Posted 4 months ago
A front mono wiper blade was required, luckily enough Euro had one in stock, placed my order and collected it within a few minutes, great service, thank you.
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Posted 4 months ago
Quick and easy to order and pay. Disappointed with lack of communication regarding delivery arrived whilst I was out
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Posted 4 months ago
Fantastic service
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Posted 4 months ago
Ordered an item supposedly in stock but on collection not available and still waiting for refund after at least 2 weeks !
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Posted 4 months ago
Could not fault the service - delivered to my door within 2 hours of placing order !
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Posted 4 months ago
Service is poor, staff give misleading information, that is costly,time consuming and time wasting to the customers. Under those circumstances, i do no recommend! ( Disappointed!
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Posted 4 months ago
I bought a windscreen wiper for a Range Rover. But it doesn’t fit. Tried to call customer service, was on the phone for over an hour, no one answered!! Online return seems to be impossible too.. very poor service, would never buy anything from them .
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Posted 4 months ago
Great service and very efficient
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Posted 4 months ago
Really bad. Recently brought a ring side wing mirror for my car. I entered the reg and confirmed make and model. When I tried to fit the part on my car, the glass cracked. I later showed my mechanic and advised that although the part was correct the wrong mirror was stuck on hence it didn’t fit and it cracked.
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Posted 4 months ago
Thank you. Very easy ordering process and collection.
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Posted 4 months ago
From my experience, Europarts could consider taking VIN and reg when parts searching. I was in a queue of three people at the counter in Perth and two of us were returning the wrong brake discs and picking up replacements. Apparently, it’s a regular occurrence. I’m a fan of the company but it’s a 60 mile round trip down the A9 to pick stuff up and when it’s wrong despite my best efforts then that identifies a problem requiring a solution. Thanks, Mike Donaghy, Killiecrankie
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Posted 4 months ago
So speedy and efficient
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Posted 4 months ago
Euro Car Parts is rated 4.3 based on 280,864 reviews