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Euro Car Parts Reviews

4.3 Rating 280,729 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,729 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Everything I needed for a good price.
Helpful Report
Posted 1 month ago
Ordered for click and collect and the store sold my item so I would say useless place
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Posted 1 month ago
Car parts ☆☆☆☆☆ Staff☆☆☆☆☆ App☆☆☆☆ Price ( sale with code) ☆☆☆☆ ☺️☺️☺️
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Posted 1 month ago
Been using ECC for a few years now. The service has always been good whether buying online or at a e of the stores. Always friendly staff and the prices are competitive. Will definitely recommend.
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Posted 1 month ago
Fantastic Service, easy to navigate website and place order, was delivered next day, absolutely brilliant highly recommend
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Posted 1 month ago
Professional and friendly staff, always helpful to assist in your car part's
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Posted 1 month ago
All good standard & service
Helpful Report
Posted 1 month ago
I ordered new windscreen wipers on line, I double checked they were the correct ones however, when I collected them I checked they were the correct ones, even though all the details were correct on the confirmation email they weren't the right ones. The lady on the counter was very helpful and I finally got the correct ones. The wipers themselves are great and I will use Euro Car Parts again I just won't buy on line.
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Posted 1 month ago
Brake discs and pads available same day. Reasonable prices
Helpful Report
Posted 1 month ago
I ordered some impact sockets on Thursday 24th June and paid for next day delivery as I was going on holiday on the 26th of June, I received this after I left for my holiday. I saw the delivery on my ring doorbell he just threw it on the floor in front of the door. Not at all happy with your service, I will not be using you again if this is how you work, I want a refund of the delivery charge.
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Posted 1 month ago
Nice chap
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Posted 1 month ago
Parts supplied ( rear brake pads and guide pins kit incorrect for Audi A3 tdi 2009 even though registration number provided, could not supply correct part on second attempt. Poor parts matching on system.
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Posted 1 month ago
Pain free process .Part available for pick up same day.Ready for collection when advised and seamless process to collect .Will continue to use Euro Car Parts.
Helpful Report
Posted 1 month ago
Ordered parts online for home delivery, parts were not delivered, contacted customer services, no reply, a week later I had to travel to the branch to collect the parts, what a poor service, and no one cared when I raised my complaint.
Helpful Report
Posted 1 month ago
ordered an air filter - in-stock - picked up as required- just the job.
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Posted 1 month ago
Fantastic price for a quality product delivered on time and promptly.
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Posted 1 month ago
Friendly service
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Posted 1 month ago
They didn't deliver my item within the agreed timescale - it is still showing as 'order processing', so hasn't even been dispatched. I've not been able to get a response from them by either email or phone to find out when/if I will eventually receive it. So it's somewhat ironic that they've now emailed me asking for a review!
Helpful Report
Posted 1 month ago
Very efficient and helpful staff. Very thorough in making sure the items I was purchasing were correct.
Helpful Report
Posted 1 month ago
The customer service provided by the staff was very poor from the Gloucester store. Had to wait around 30 minutes just to collect my order. Seems like most of the staff members don’t know what they were doing and don’t speak to the customer with respect. The guy served me looked like he is using drugs. Really disappointed
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,729 reviews