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Euro Car Parts Reviews

4.3 Rating 280,670 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,670 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Ordered online - great it shows stock levels so could choose option in stock rather than waiting (brake pads so a few choices) - collected no hassles
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Posted 2 weeks ago
Got far too expensive
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Posted 2 weeks ago
Went in for a car battery (checked against reg on line) when I got there the guy tried to upsell to a battery that was £50 more expensive as the one I had selected “wouldn’t fit”. I Asked if they had any spanners I could borrow so we could just check size, nothing. So took battery I had ordered home, took old battery off, EXACTLY the same size!! Glad I didn’t just accept what the guy said I’d have been £50 out of pocket!
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Posted 2 weeks ago
The staff at the counters are absolutely great! I get really frustrated by the phone system (IVR) though, which just tells me to go look at my email or the website and cuts me off quite often. It's very hard to get through to someone when you know email or websites won't help. The order communications about parts tracking / delivery could be better too. It's just about effective.
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Posted 2 weeks ago
As soon as I walked in to the shop I was greeted by a assistant nice chap and the a assistant dealt with my purchase very nice people and courteous, would definitely recommend them and will use them again
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Posted 2 weeks ago
Great 👍 polite and helpful staff
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Posted 2 weeks ago
Very quick and easy
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Posted 2 weeks ago
Delivery services very poor I was waiting too long.
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Posted 2 weeks ago
I was happy with my purchases. Fast service at competitive prices. Definitely recommend.
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Posted 2 weeks ago
Terrible service ordered a bike rack was meant to be 3-4 working days for delivery 8 days later still not even with the courier. Trying to get through to the customer service is a joke. There seems to be only 1 person doing the live chat and answering the phone. Never got a clear answer on why my purchase hadn't been picked or even left the wharehouse..... avoid just wondering how long it will take them to refund my money
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Posted 2 weeks ago
Always received excellent service at Euro car Parts.Always helpful staff.
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Posted 2 weeks ago
Rubbish. Purchased rear brake pads, for a peugeot expert van. The pads i purchased showed the caliper bolts, that need changing when the pads are changed, in the image of them on the website. When i went to collect, the box was opened and taped up with electrical tape. I checked the box, the bolts were missing. The guy serving said they apparently werent included as they werent listed on the website. Which is also rubbish. But the picture clearly showed them. Im also not sure the guy who served me could have been any less interested if he had tried. More interested in it being near closing time. Total waste of my time travelling to get them as they apparently arent whats advertised. Cancelled on the spot. Not a regular customer, and now i know i probably wont be
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Posted 2 weeks ago
Great service
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Posted 2 weeks ago
Ordered online... picked up at the collection point... Fast, efficient service. Convenient.
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Posted 2 weeks ago
Ordered wipers for a Lexus rx450. Passenger side was 150mm short. Couldn’t get the correct one because they can only look by model type and the database was wrong.
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Posted 2 weeks ago
Great knowledgeable service, could do with some FEBI BILSTEIN QUALITY PARTS FOR OLDER VW TRANSPORTERS. Parts lasting just 3 YEARS JUST DOESNT CUT IT ?
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Posted 2 weeks ago
Always a good service from euro car parts, great price and prompt service
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Posted 2 weeks ago
Alternator for my ford focus was in stock and easily picked up no problems and I can't complain about the price
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Posted 2 weeks ago
The online reg checker for parts doesn't work too well and I was annoyed to find it had recommended I ordered a certain size brake disc only to find they were wrong when fitting them. I got them at 30% discount but then when I came to change them, the only way to do so was to pay full price so through the dodgy recommendation from your website, I ended up paying £70 more than I should have for worse quality brake discs. The guy on the desk helped a lot and did everything he could to help me out but there was definitely some 'computer says no' tom foolery going on.
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Posted 2 weeks ago
I purchased X3 windscreen wipers very quickly online. Very friendly lady at the Bridgwater branch on collection. All very simple. Highly recommend 😊.
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Posted 2 weeks ago
Euro Car Parts is rated 4.3 based on 280,670 reviews