Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 271,200 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 271,200 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 10th January 2026

1266

Anonymous

Anonymous // 01/01/2019

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“Ordered oil online for payment in store. Took payment in store and told they don’t have it. Told not to use online payment but I paid in store. Then when I asked for a different one was given oil not to my car spec. Even told them their website doesn’t recommend this oil. Ended leaving paying £50 extra for bigger bottle of original as they couldn’t help and were getting stressed out with the length of the queue.”

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Posted 1 month ago

“Have been using ecp for a few y ears now they always have what I need it's easy to find what I want and this order i did on a Friday evening and it was delivered the next day before 10am very good customer service will definitely use again thanks”

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Posted 1 month ago

“Good parts selection at reasonable cost. Easy to order on line and collect.”

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Posted 1 month ago

“The staff were helpful and did their best to answer my query”

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Posted 1 month ago

“Bought battery in the BlackFriday sale,thought I was getting a bargain,battery is now cheaper to buy now than it was then😢”

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Posted 1 month ago

“Excellent service and great value for money,”

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Posted 1 month ago

“Good offers and prices staff friendly”

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Posted 1 month ago

“Really upset when I got home from work and the item I had ordered for my fathers birthday/Christmas had come in the original box with the invoice slip loose so was obvious what I had ordered and ruined the surprise completely as it was handed directly to him. Especially around Christmas you should never hand the item in its original packaging!”

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Posted 1 month ago

“Nice simple transaction, ordered AD Blue on line and it was delvered free to my local store for pick-up. Item arrived when expected and the price was a lot cheaper than others.”

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Posted 1 month ago

“Ordered and payed online Saturday, ready for collection Monday but I picked up Tuesday and only took a matter of minutes, very efficient.”

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Posted 1 month ago

“Great service from internet order to collection from store. Wipers were waiting for me to collect.”

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Posted 1 month ago

“Good quality brake pads and discs and a great price.”

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Posted 1 month ago

“Ordered online to collect. Then when I got there, computers where down. That's fair enough. Took a while to find the item that I also saw on the shelf as I walked in. Inexperienced staff (not their fault) young kid in college who had to keep asking his manager for queries. I only went in for a bottle of coolant. Then I asked about a bulb, the exact type, reg of car, and all details after the young staff speaking to the manager again I was asked to provide the bulb in person so they could match it.”

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Posted 1 month ago

“Walking into your store is a fascinating sociological experiment. Without fail, I am greeted by the sight of a single, heroic staff member sweating profusely while attempting to run the counter, find returns, pick orders, and essentially perform a one-person interpretive dance of "panic." Meanwhile, the back office appears to be hosting a VIP lounge for staff whose primary job description is "look busy while doing nothing," and the stock room is populated by employees who seem to believe they are decorative furniture, strictly there to bond with their smartphones. I’ve been told the other staff aren’t "trained" to help at the counter. I didn't realise that typing on a keyboard or handing over a cardboard box required a PhD in Astrophysics, but here we are. You might want to check out a niche, unknown business model used by a small indie startup called "Aldi." When it gets busy, they.... and sit down for this.... actually put staff on the tills. Wild concept, I know.”

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Posted 1 month ago

“Parts ordered and delivered ok. Oil and filter changed ok. Wheels off, brakes and discs stripped only to find the pads ordered against my reg no were incorrect! The fact that box had been opened before and one set of pads unwrapped makes me suspect this may have happened previously. No option but to reassemble with old parts😡. Went to store and resolved but a lot of wasted time, petrol etc,”

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Posted 1 month ago

“Great service providing top quality components at a very competitive price. Thank you Euro Car Parts”

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Posted 1 month ago

“Needed some diesel particulate fluid for my Peugeot Partner and needed it that same day without waiting days for an online delivery. It was in stock and got it the same day. Got my van sorted and reset the engine warning light with happy motoring again.”

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Posted 1 month ago

“Euro Car Parts Ipswich provide a fast and friendly service with knowledgeable staff who are always willing to help. The store is well-stocked, and orders are handled quickly, making it easy to get the parts you need without any hassle. A reliable and efficient local branch.”

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Posted 1 month ago

“my most recent order than staff member stayed to 1 minute past closing time to give me my brake pads which i was very grateful for. absoloute brilliant service having called and said 5min away in traffic was told no problem. give the fella a pay rise or im taking legal action”

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Posted 1 month ago

“Ordered parts to service front and rear brakes on BMW. Parts were put together by next morning 9am for local collection. Impressive.”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 271,200 reviews