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Euro Car Parts Reviews

4.3 Rating 277,977 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,977 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Normally a good service but not this time allowed me to order parts to pickup at store arrived at store to be told parts will not be available till the Monday this was on Friday car was booked for a service on the Saturday had to rearrange everything because you take 24hrs to update your stock list what a joke
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Posted 3 months ago
Supplied the parts I needed in a timely manner. Girl on the desk (hemel branch) was knowledgeable and very helpful
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Posted 3 months ago
Easy part finder which is a great help, fast communication and friendly, polite staff.
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Posted 3 months ago
Given the high price ECP charged I thought I was paying for a 'Premium' Mahle radiator, the one that I received was a 'Standard' ..... denoted by the letter S after the part number. Hose clips were in stock when ordered but couldn't be found when picking up. Click and collect doesn't seem to work like other retailers where the product is ready when you go. The swearing and bad language used by the staff behind the scenes was clearly audible front of counter when trying to locate my hoseclips ... very unprofessional and unacceptable.
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Posted 3 months ago
Great prompt delivery for my order placed online.
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Posted 3 months ago
Fantastic products at brilliant prices backed up by express delivery. 10 out of 10
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Posted 3 months ago
Excellent service Pop your reg in choose your parts and click and collect couldn't be more easier
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Posted 3 months ago
The Click and collect service is super convenient and the staff was helpful.
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Posted 3 months ago
I ordered on line for pick up and when I was in store was given excellent advice and the correct parts. Really impressed.
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Posted 3 months ago
Fast delivery defo use again
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Posted 3 months ago
Delivered very promptly. A bit expensive, and discount offer didn't apply as we thought, but a good product.
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Posted 3 months ago
The only place we all use, great service especially the local Chessington shop, good discounts with discounts codes galore
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Posted 3 months ago
As always friendly staff, efficient and always good stock levels
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Posted 3 months ago
Excellent customer service but car product wheel trims aren’t very good
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Posted 3 months ago
Very helpful and knowledgeable
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Posted 3 months ago
Bought the wrong parts originally but had no problem in returning them and getting the right parts, very helpful and friendly staff.
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Posted 3 months ago
Always have what I need and super quick. Only constructive feedback is there are two tills but only ever 1 colleague behind the counter which slows the otherwise slick purchase
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Posted 3 months ago
Great staff order ready for collection
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Posted 3 months ago
Quick and in stock Perfect service
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Posted 3 months ago
These Bosch wiper blades were purchased because Renault have ceased listing the wiper blades for my car. Very happy with the Bosch blades which do an excellent job. Great service from Euro Car Parts in store.
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Posted 3 months ago
Euro Car Parts is rated 4.3 based on 277,977 reviews