“I worked with just8 mm.com. The finished product looks good. We’re happy with it. The price was reasonable.The only complaint I have is the communication. I never got an answer on a phone call, Always voicemail. And some communication by email. You couldn’t just call and ask a question.
My impression was that’s just how they work, and I just have to deal with that. Other than that, it was fine.”
“I would love to give a better review… However, this is based strictly on the amount of time it took to get my project. My finished DVD sat at a USPS facility near ever present from December 13 through December 20. It was supposed to be priority shipping and I was charged as such. Therefore, I did not get my project in time to give to my daughter for Christmas. The DVD itself is great, but the shipping definitely left something to be desired.”
“My 1ST disc last year was great This years was 2nd rate. No editing- lots of between tapes snow- Was going to order more but? After I received mine my husband's came though fine. I would not recommend You.”
“I had a 2004 floppy disk and Everpresent was the ONLY company I could find that would give me the info on it! Very happy with dealing with them! Quick and professional. They also took a 21 year old Sony video that I had never seen and transfer it to a DVD!”
“A great experience with this company. Great communication and customer service. Very pleases with what they were able to do with all my family memories.”
“Very helpful staff kept informing me of the progress of my order. They were able to have my order ready for Christmas. My family was so excited to be able to see the films that were of our childhood and my dad who passed away at an early age
Excellent job! I highly recommend EverPresent they were courteous, helpful and efficient.”
“Audio files came back in multiple formats, and communication throughout the process was non-existent ("click for more info about your order" goes to an FAQ, "call this number to get status" -> phone tree with hours).
Process frustrations aside, the files came back usable and once I converted them myself to something usable it was fine.”
“Everpresent was awesome in helping us convert and preserve our old media containing hundreds of hours of footage and photos. After decades of not really looking at it, we cannot wait to view it now digitally at our leisure!”
“I had a bunch of scrapbooks that I wanted to go digital. This was a challenge because of where I lived but with Everpresent I could mail it in and presto! They all got done. Excellent job overall and good customer service. The turnaround time was reasonable as well, even with living so far away. Thanks Everpresent!”
“The work I contracted you to do was very well done but my order took much longer to complete than promised. I was told it was a clerical error. The first deliverable to copy a dvd and a vhs tape was to be ready on 10/10 . It was finally completed on 11/4. If not for the assistance of Kate D at the main office, I'm not sure when it would have been finished. The actual quality of the work was very well done.”
“Too expensive by about 25%. Too long to complete by about two weeks. Titles of products (on DVD, thumb drive, etc.) should match the words describing the products in the cover letter - exactly.
I have already recommended your company, so the comments above are not major.”
