EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,515 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 13th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I was happy with the conversion of videos to digital. However, I was disappointed that one video had a lot of "shaking" in the digital format. While a written description explained the cause of this it would have been nice if I had been called and asked if I still wanted it. I think it was more than moderate shaking. I called to talk to someone about it and no one ever called me back.”

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(Mail In) - Posted 4 years ago

“Easy drop off fast return, very happy with product”

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(NJ - Pompton Plains) - Posted 4 years ago

“Had some pics that were time sensitive ... could really address that issue.”

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(MA - Newton Headquarters) - Posted 4 years ago

“They were very professional and did a great job.”

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(MA - Braintree) - Posted 4 years ago

“Great team and company - some of the services were a bit pricey (disc wheels!). Was bit shocked and probably wouldn't do the disc wheels again, but the rest of the work was great and a great value!”

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(Mail In) - Posted 4 years ago

“Good experience overall. Quality work on short notice.”

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(CT - Hartford) - Posted 4 years ago

“as they say things are better the second time around.”

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(NY - Oyster Bay) - Posted 4 years ago

“I really appreciated the customer service, reliability and communication! The quality of my slides wasn't great and I paid for extra clarity, but I noticed no improvement from the quality of me taking pictures of the slides with a lit background with my phone,. I have no doubt that you spent time and effort on them but I probably could've gotten the same results more cheaply.”

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(NY - Troy) - Posted 4 years ago

“Polite and professional. It can take a while to get back your materials and you have may have to pick up the originals in person before they'll let you access them online, but overall a positive experience.”

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(MA - Newton Headquarters) - Posted 4 years ago

Hi Brian, Thanks for your feedback. At EverPresent we pride ourselves on safety and security of our clients materials at all times. We have an advanced barcode system in place to insure that our customers get back everything they originally submitted. Sometimes, we do hear that clients give us tapes in which they were unaware of the original content. This sounds like this could be the case. Please know that I have reached out privately to address your concerns and happy to check the tape for you again. Thank you, EverPresent Management

Posted 4 years ago

“Everpresent did a great job on my old stereo slides. They came out better than expected and these slides were 60 years old. The Only issue was that my slides required extra cleaning and there was a extra, not insignificant cost to that. It would’ve been preferable to know that that was a possibility upfront. As opposed to finding out about it after they already had my slides. I am very happy with the work however.”

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(Mail In) - Posted 4 years ago

“The project went well after a bit of a rough start. I feel I was being charged for a hidden service after the parameters of the project were set. I was able to work with Everpresent and actually do some of the work myself that I would have been charged for. Quality was excellent. Communication was good, but could have been more efficient. We started by leaving voicemail, but finally went to email.”

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(MA - Newton Headquarters) - Posted 4 years ago

“Very satisfied- good work ,good communication, completed in a good time frame, Also impressed with an overall summary of quality ( problems) of DVD.”

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(CT - New Haven) - Posted 4 years ago

“Very professional and pleasant”

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(RI - Narragansett) - Posted 4 years ago

“End result was excellent but it took much longer than I anticipated.”

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(NJ - Montclair) - Posted 4 years ago

“I am happy with the digitization of 70 year old 8MM films.”

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(Mail In) - Posted 4 years ago

“I was pleased with the time frame in which my videos were transferred to DVD's. I wanted them for a Christmas present and they were done in plenty of time. One small error was made in that two VHS tapes were to be put on one DVD as they were two separate acts of a play, and this wasn't done properly. However, when I contacted Everpresent, they fixed this at no charge. Very pleased with their service.”

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(NH - Manchester) - Posted 4 years ago

“I wish I had asked more questions. I was hoping that we could look at the photos without “clicking” through them. I was hoping they would run more like a slide show. Happy to have them protected”

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(CT - Darien) - Posted 4 years ago

“due to the age of the reel to reel tapes (54yrs) It was lucky to have been able to retrive anything. The quality wasn't great and I had to play the volume at 43 to be able to hear the music.I sent the second copies of the tape to a former band member who now lives in Kentucky, and he was thrilled. Thank you for doing a great job with tapes that old”

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(MA - Natick) - Posted 4 years ago

“Everything was great, I appreciate your careful work in taking good care of the old home movies...i am sure it is not easy work. I would have liked an option to set the movies to music. (not even sure if that is possible)”

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(Mail In) - Posted 4 years ago

“Every fine except the final price was $1,000 more than estimate. Much to much! Henry Kinch”

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(MA - Newton Headquarters) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,515 reviews