“I was pleased with the time frame in which my videos were transferred to DVD's. I wanted them for a Christmas present and they were done in plenty of time. One small error was made in that two VHS tapes were to be put on one DVD as they were two separate acts of a play, and this wasn't done properly. However, when I contacted Everpresent, they fixed this at no charge. Very pleased with their service.”
“I wish I had asked more questions. I was hoping that we could look at the photos without “clicking” through them. I was hoping they would run more like a slide show. Happy to have them protected”
“due to the age of the reel to reel tapes (54yrs) It was lucky to have been able to retrive anything. The quality wasn't great and I had to play the volume at 43 to be able to hear the music.I sent the second copies of the tape to a former band member who now lives in Kentucky, and he was thrilled. Thank you for doing a great job with tapes that old”
“Everything was great, I appreciate your careful work in taking good care of the old home movies...i am sure it is not easy work.
I would have liked an option to set the movies to music.
(not even sure if that is possible)”
“My experience with Everpresant was very good. They are prompt and professional keeping me informed throughout the whole process. The transfer to flash drive was excellent.”
“The EVERPRESENT team did a great job converting our old videos to digital copies. The age and quality of the videos probably made for a difficult job on EVERPRESENT's part, but they rose to the occasion and it is evident that they did their best.
My one qualm with the company is that I feel as though they were not keeping me updated throughout the entire process. It took almost double the amount of time for them to finish the project than they had predicted when I first dropped the videos off. When I tried contacting them to get an update it was very difficult to get in touch with them. Of course, with this qualm, it is important to consider the difficult times we are in and the delays that the pandemic has created in almost every aspect of life.”
“We experienced helpful communication as our project made its way through the transfer process. Sadly, the digital transfer & DVD hiccups at every point that there was a splice in the original Super 8 film. Surprised that this wasn't noticed and commented upon...even if it couldn't be fixed. Film worked fine in our projector...but that was many years ago!”
“Everpresent digitized 33 Super 8 movie reels for me. Staff was professional and friendly and made it easy to get this project done. The final product is great and I have combined and edited the 33 files into a single movie. The project took substantially longer than expected, but this could be pandemic related. Communication was clear but could have been more frequent over such a long process. Overall a good experience.”
“Thank you for recording and digitizing my father-in-law's record. I was hoping that you could improve the sound more, but it is what it is. I'm sure it was quite the challenge. It was probably made in the 1940's or possibly 1950's.
We have a huge family and now they can download it. The CD and thumb drives will help preserve it as well.”
“Ever-present did an excellent job with my large collection of photos, slides, movies, and newspaper clippings, creating a unified family archive. I did find the advertised pricing a bit deceptive . . . I was surprised by the final estimate. An adjustment was made when I raised questions about it. The staff were friendly and helpful, and the job was done within a reasonable amount of time.”
“EP provided a quality product and good service at a reasonable price.
Special high marks go to Margaret McCarthy for her excellent service, responsiveness and attention to details.
Les Gordon”
“I am very pleased with the work that was done. The films I brought in were so old and stored in a damp basement. I didn't expect to get much from them but was pleasantly surprised. The only problem I have is the length of time it takes to get a project done. I can understand why it took long when I brought so many films but my daughter, Catherine Schofield brought in some of the discs made by Everpresent to have copies made and it has been forever and we still don't have them. I am afraid they are lost.”
“I visited approx 6 weeks prior to Christmas. I was told had plenty of time but had to pick up my two books Christmas Eve... was very nervous
Otherwise books came out great but the time factor was a bit of an issue”
