EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,515 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 13th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was told it would be 1-2 week turn around. After 2.5 weeks I called for an update. Received a call back that Friday at 5 that my order could be picked up on Monday, so essentially took > 3 weeks for my order. I know things get busy but a phone call or email would be appreciated. The code they gave me did not work for online viewing and I was almost locked out. I like supporting local business so will use them again but leave additional time for my order.”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

“It is a somewhat difficult finding your location from Cambridge, 128 can be a challenge. The link to my archives was very frustrating with all those numbers needed to advance. I gave up. The slides were well handled and easy to edit.”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

Hi Doris, Thanks for your feedback. We are sorry to hear that you experienced difficulty with the online link. The link should have been emailed to you after your project for very easy, clickable access. We are happy to reach out to you directly and send you the link again. Many thanks, The EverPresent Team

Posted 5 years ago

“Hi , the idea is great to have all my pictures together on one Place . The service you provided was ideal . The representative was very helpful as well .the only thing I was disappointed was that I had lots of pictures repeatedly reappearing and I did not understand why ? In general I was very happy ! Tank you very much !👍”

Helpful Report

(In Home) - Posted 5 years ago

“Young lady who worked on my project was very helpful and kept me up to date. We did have problem because some of the slides were of a different size so the cost of the project did increase. To bad I did not know this when I submitted the project. Overall I was satisfied with the work”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

Thanks Gus! We enjoyed working with you as well. When working with slides sometimes there are non standard items that require special equipment and technicians. We specialize in this and appreciate your understanding. We look forward to working with you again. EverPresent

Posted 5 years ago

“The friendly and knowledgeable staff explained the options for conversion of old family films and VCRs to CD. The quality of the conversion was good but more expensive than I expected. I also paid more than I planned on when I returned for additional copies of the same CDs. I will use the company again and recommend them but be prepared for an expensive service.”

Helpful Report

(MA - Newton Headquarters) - Posted 5 years ago

“Great transfer, and left things as raw audio. Could've used a bit of extra inspection, as they confused some in piece pauses for track breaks. A suggestion for raw audio from LP or cassette: whole side rips. (Or if they do that on request, I will make that next time.)”

Helpful Report

(MA - Burlington) - Posted 5 years ago

Thanks for the feedback! We will consider that. The EverPresent Team

Posted 5 years ago

“Was a little disappointed that the films were not in sequential order Some views were really low quality but we need to take some responsibility for that I’m happy to have them all in one place and I would like to continue with you but the price is a little too much for me right now Thank you for your service”

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(MA - Falmouth) - Posted 5 years ago

“They were great. Even delivered my order :) personally.”

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(MA - Falmouth) - Posted 5 years ago

“Very expensive but end product was good.”

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(Mail In) - Posted 5 years ago

“I'd say very good but for the price.”

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(Mail In) - Posted 5 years ago

“Took longer that expected, also a bit pricey”

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(MA - Newton Headquarters) - Posted 5 years ago

“Had vinyl LPs converted to CDs. Everpresent has good customer attentiveness, although the process took a couple weeks longer than expected. My main critique is a somewhat disappointing quality of the converted sound - makes me appreciate why we (most of us) gave up on the hissing and static of the vinyl medium. In fact I had these identical LPs converted years ago by another company with much better sonic results. Not sure to what factors to attribute the different qualities.”

Helpful Report

(Mail In) - Posted 6 years ago

“You did a nice job on several of the Super 8 reels I had processed. If the camera person had done a similar job, they would have been terrific.”

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(MA - Newton Headquarters) - Posted 6 years ago

“Seemed to be handled effectively and efficiently. Thank you for bring our memories back home again.”

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(MA - Northampton) - Posted 6 years ago

“For a very difficult transfer of an iffy recording,I am satisfied with the results.”

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(MA - Northampton) - Posted 6 years ago

“My one complaint is: When I first called, referred by a friend, I described a particular vintage tape format I wanted to convert. The woman on the phone said "oh, we convert ALL types." Bait and switch tactics, whether intentional or not, are loathesome.”

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(MA - Newton Headquarters) - Posted 6 years ago

“I would use Everpresent again. Pick up in Portsmouth and price quote was slow. Customer services said my project would be completed before the holidays but then said after the holidays, meaning I requested service and delivery during peak season?”

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(NH - Portsmouth) - Posted 6 years ago

“So exciting to hear my grandmother, father and uncles from 1942. My whole family just could not believe such a recording existed. Now digitized and emailable. Happy.”

Helpful Report

Posted 6 years ago

“I haven’t digitized photos in quite a while but I was very pleased. One aspect I would like to mention is the billing and the change over in personal at the company. If I recall, each time a new person handled my order, they were not informed of the rate I was previously given on my last order. Specifically, I had reached a level and was no longer changed for “advanced foldering”. But this information was not noted in my account. It became frustrating. Judy Miller”

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Posted 6 years ago

“Great service. Would highly recommend them.”

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(MA - Newton Headquarters) - Posted 6 years ago

EVERPRESENT is rated 4.6 based on 2,515 reviews