EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,494 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everpresent did a great job of digitizing our 50 year old wedding photos. A local associated business took care of all the shipping. All in all a very easy and great choice!”

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Posted 10 months ago

“Everyone was so helpful anytime I called for a question! I was beyond happy with their work! I would highly recommend them to all!”

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(NJ - Waldwick) - Posted 10 months ago

“Great service and excellent quality”

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Posted 10 months ago

“Quick to respond to any questions I had.”

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(CT - Darien) - Posted 10 months ago

“Everpresent is a company I would enthusiastically recommend as they communicated at all stages of the project. They let me know the quality of the films I provided were poor to good and I appreciated knowing this prior to seeing the final result. It was a fair amount of money for a total of thirty-three minutes but my wife enjoyed watching footage from forty years ago which captured many family members who are no longer with us. Thank you very much.”

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Posted 10 months ago

“Entrusted 700 feet of 50-year-old 16mm film to EverPresent so we could preserve images of our final high school football game for this year's 50th school reunion. The EP team was magnificent. Turned around the digitization in just a couple of weeks. Provided a thumb drive in addition to my downloading the digital file. I'm in the process of sorting and editing the footage to show at our Sept 2024 gathering. I'm very likely to return with 8mm film from our wedding 46 years ago along with other film and VHS video of family memories. Thank you to the entire team who make this happen!”

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(Film Reel Conversion) - Posted 10 months ago

“Thank you to the skilled crew at EverPresent for a fantastic job converting our family’s 8MM reels. We had no idea what condition they would be in and were pleasantly surprised. We trusted your team and were not disappointed. We will surely be recommending you to family and friends.”

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Posted 10 months ago

“EVERPRESENT completed my video transfers without any issues. The online process was very easy too and their prices were fair.”

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Posted 10 months ago

“Kept me informed at each step in the process.”

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Posted 10 months ago

“Good work , delivered as promised.”

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Posted 10 months ago

“Came out great and I love the frequent updates”

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(Video Conversion) - Posted 10 months ago

“We could not be more pleased with the results. I was afraid we would not have the music, but, to our joy, it was all there. You helped us bring back some wonderful memories, I would rcommend your company highly. Many Thanks”

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(Video Conversion) - Posted 10 months ago

“Label is all wrong. My name is Marc not Mark. Bride's name is Diane not ---- and the year was 1986 not 1988. The only thing right is the word wedding. You had my email and phone to contact me at the very least about the bride's name. I was in contact a few times regarding my order with no mention of what the label should read. Poor attention to detail.”

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Posted 10 months ago

Hi Marc, Thank you very much for your feedback. Your frustration is quite understandable, and we will be sending you a re-made DVD with the correct wording, per your instructions, at no charge. We know how important a memory like this is, and we would love an opportunity to improve this experience for you. Please feel free to reach out at your earliest convenience, and we can talk further. Many thanks, EverPresent

Posted 10 months ago

“Great experience Old 8 mm tapes with unknown footage ended up being great footage from 55 years ago of family I would have never got to see. Gave footage to my dad on Father’s Day 85 years old that made him so proud unbelievable happy. EverPresent keep me updated and on price agreed.”

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Posted 10 months ago

“The work was good I was just surprised that 3.5 minutes cost $90. I had no idea of the length, but it was nice to know as I think to evaluate further whether to do more”

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Posted 10 months ago

“Pleased with service and program overall. I wanted to have my wedding video digitized from VHS. It was about 1 hour long. I was disappointed that I was charged extra to digitize the entire 6 hr tape (which had old reruns on it and I did not realize). The service was so spot on I thought there should be a way contact me to see if I want to leave all. that out.”

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Posted 10 months ago

“I’m sorry to say I have been disappointed with conflicting information and long lapses in returning calls”

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Posted 10 months ago

“Great from beginning to end 😁.”

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Posted 10 months ago

“I wish before digitizing my VHS tape I would have been informed of the very poor image quality of the original tape. The footage was extremely dark so there are only a few minutes of visible footage.”

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Posted 10 months ago

Hello Jared, We're grateful for your feedback, and have taken the time to review the footage you mentioned. You're correct: the video appears to have been shot in a very dark room, with limited lighting, resulting in a darkened video file. This is not something we would have been able to observe prior to digitizing. That said, we still feel like all memories are worth preserving, and we would consider this type of darkness to be a minor quality issue in a 30-year-old video tape. We are honestly sorry that you're disappointed in the quality of the video. It's always our hope that our clients feel excited to relive their memories, so please don't hesitate to let us know if we can improve your experience in any way. Many thanks, EverPresent.

Posted 10 months ago

“Good service realizing my VCR tapes, etc. are over 20 yrs. old so clarity not great. Happy to see old videos, have good memories now.”

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Posted 10 months ago

EVERPRESENT is rated 4.6 based on 2,494 reviews