EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,494 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience! It couldn't have gone better!”

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(Photo Scanning) - Posted 11 months ago

“Great company for digitizing old videos Very satisfied with the results. Would recommend to anyone that wants to keep their memories forevee.”

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Posted 11 months ago

“Very poor customer service. Took a long time to process film.”

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(NY - Middletown) - Posted 11 months ago

Dear Allan, Thank you for your feedback. We take concerns like these very seriously, and to that end, we have explored the details of your project to see how we could have served you better. In reviewing the communication from your consultant on March 12th, it appears that we gave an estimated turnaround time of 10-12 weeks from the date of your consultation, however your project was completed and delivered within 8 weeks. We understand that it can be difficult to wait even a short time to see and enjoy your digitized memories, but we're proud to have been able to deliver your finished project to you ahead of schedule. That said, we apologize if our communication on what to expect was not sufficient, and we appreciate the opportunity to improve. Please feel free to reach out at any time, and we will be happy to help you with a future project. Many thanks, EverPresent

Posted 10 months ago

“My Super8 films were never cleaned before they were digitized. The amount of dust is staggering. I would have cleaned them myself before submitting but I don’t even have rewind tools anymore.”

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Posted 11 months ago

Dear Jonathan, Thank you very much for submitting your feedback on your project. I see also that you reached back out to our company, and I apologize that you did not receive an appropriately prompt response. Rest assured, we are thoroughly looking into the details of your project, and a consultant will be in touch as soon as possible to see how we can improve your experience. Thank you again for the opportunity to serve you better. Best regards, EverPresent

Posted 10 months ago

“The best decision… we had our wedding video ( on a vhs tape) converted… kept our fingers crossed that it would work ( 35 years)…. We have it back and are thrilled with the results.. thank you… it is so emotional seeing our parents and friends who are no longer with us… and being able to share with our kids… that’s priceless… thank you”

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(Video Conversion) - Posted 11 months ago

“I enjoyed the service, practicality, follow-up and quality of the process. My only qualm is that I called a few weeks back because i thought that not all the pictures I sent in were not actually digitized. I sent them in three separate badges (under the same task number) and I feel that one of them may have been lost or misplaced. I never got an answer back and I'm not sure how to proceed.”

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(Photo Scanning) - Posted 11 months ago

“Everpresent did a great job of rescuing my paren't wedding video of 1949!”

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Posted 11 months ago

“Thousands of feet of film came out perfectly.”

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Posted 11 months ago

“I was very pleased with the outcome of a 44 year old 8mm film. Customer service was excellent.”

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Posted 11 months ago

“Everyone at EverPresemt has been knowledgeable, professionals and immediately responsive. A pleasure to work with. An excellent experience!”

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Posted 11 months ago

“Very pleased with your service. Thank you!”

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Posted 11 months ago

“I absolutely love how my movies came out after digitizing.. some of the movies were over 60 years old and they look like they were made yesterday.”

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Posted 11 months ago

“The process was easy and the company reaches out to you throughout the process. My videos looked pretty good considering the old. I would use them again!”

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Posted 11 months ago

“I am very thankful for the work EVERPRESENT did to revive my Music. Some of it I hadn't heard for over thirty years. It really made me feel good. It makes me want to revisit my decision to quit Music.”

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Posted 11 months ago

“Our project was very pleasing and done in record time. It was a 30yr old video and we were grateful for the quality of the final product.”

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Posted 11 months ago

“I haven’t watched my home movies yet but I was very happy with the service of getting my movies converted. They let me know every step through email and it was all done in a timely manner. Thank you”

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Posted 11 months ago

“I was very happy for the most part. Some of pictures were digitized on the back. I had sorted all photos by date on the back, and about five of the pictures were the date.”

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Posted 11 months ago

“Service and quality very good. Too much communication…otherwise, great”

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Posted 11 months ago

“Excellent customer service.”

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Posted 11 months ago

“It was my pleasure to work with the folks at EVERPRESENT. They were able to work with some very old film and VHS videos and provide the requested USB flash drives that I can pass along to my children. Some very fond memories were able to be captured and saved for the next generation. They made it very easy to drop off and pick up the finished product locally. Thank you!!”

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(Multi Format Video Only) - Posted 11 months ago

EVERPRESENT is rated 4.6 based on 2,494 reviews