ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.77

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was prompt, customer service (Kate) was amazing and helpful always, great product! I recommend purchasing from them.”

Helpful Report

Thanks, Melissa!

“The mats are exactly as advertised! Good looking, well made, and they fit very well. In addition to that, they are fairly priced!”

Helpful Report

We're so happy to hear it. Thank you for sharing your experience!

“Exactmats were easy to order, the price was very reasonable, they arrived quickly and were easy to install. It was a very pleasant experience.”

Helpful Report

Thanks, Kevin!

“I have used Exact Mats for many years! The company has always provided the best products and service.”

Helpful Report

Thanks, Karen!

“Love these. Have owned them for every vehicle in our family. Clear mats are stellar!! Life long fan of ExactMats!!”

Helpful Report

Thanks, Lisa, for your continued trust in ExactMats. We're glad we're able to help protect your vehicles and hope you enjoy this set as much as your last one!

“How do you clean it?? Help. Smudges imprints , fingerprints , etc”

Helpful Report

Hi Jane, Thanks for your review! It sounds like you're looking for guidance on cleaning the product. While you may clean your product with simple soap and water, we recommend checking out our website as we have a more in-depth FAQs on our website regarding cleaning. https://www.exactmats.com/apps/frequently-asked-questions Should you need any more assistance or guidance, we welcome you to reach out to our Support Team at Support@ExactMats.com. Have a great day!

“Great customer service. Mats were just as advertised. Perfect fit with quality material. Helps retain my original look with added protection!”

Helpful Report

We're so glad we could assist, Daniel. Thank you!

“Love the new mats! Friends told me they like the smooth bump feel!”

Helpful Report

We're so happy to hear it, Brian. Thank you!

“Will work Ordered 2 got two pairs. Not perfect fit, but well made.”

Helpful Report

Thank you for your review, James! if you believe there was any error in your order, we suggest reaching out to our Support Team (Support@exactmats.com) so that we can get you taken care of. We definitely want you to receive what was ordered! We'll keep an eye out for your email. Thanks and have a great day!

“Just as expected. Fit my car perfectly!”

Helpful Report

Thank you for your review! We're so happy to hear it.

“I have purchased ExactMats for over seven vehicles and recommended to several friends and family.”

Helpful Report

Thanks, Ronald, for your continued trust and support in ExactMats auto mats. We hope you enjoy this set as much as the last 7+ :)

“Perfect fit, quick shipment!”

Helpful Report

Thank you! We're so glad we could help.

“A perfect fit!”

Helpful Report

We're so glad to hear it, Jeff. Thank you!

“They fit perfectly and they stay in place”

Helpful Report

Thanks, Levi!

“Our ExactMats experience began in 2017 , can’t say enough about the quality, workmanship & professionalism every time we dealt with Exact Mats”

Helpful Report

Thank you, Betty, for your continued trust and support in ExactMats!

“I ordered the mats, however, the materials were not in stock. Ellie agreed to notify me when they had the material to make the mats. She notified me, and within 5 days I had the mats delivered to me in a perfect fit. I would fully recommend Exact Mats to everyone.”

Helpful Report

Thank you so much for allowing us to assist and for your patience while we restocked. We hope you are enjoying!

“I ordered front and rear clear mats for my Highlander. They arrived in a timely manner and were the correct size. The clear mats aloud the carpet color to show through. The Last time I bought clear mats it took 4 years before they started to turn yellow.”

Helpful Report

Thank you so much for sharing your experience! We're so glad you had a great one.

“I love these mats, they are clear, easy th clean and everyone comments on them!!”

Helpful Report

Thank you, Lindy!

“Great quality with good pricing! I’ve bought several mats over the years and I’ve never been disappointed. This is my go to place for car mats.”

Helpful Report

Thanks, Lee Ann!

“Outstanding fit and style”

Helpful Report

Thanks, Tyrone!

ExactMats is rated 4.8 based on 2,052 reviews