ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.74

4.7 Rating 2,075 Reviews

93 %

of reviewers recommend ExactMats

4.7

Based on 2,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 12th December 2025

Anonymous

Anonymous // 01/01/2019

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“Thank you for your product! We were able to place a safe protective cover on a high quality entryway table that allows the beauty of the wood to show through and still be able to place items on its top. It looks so good we just ordered a cover for our highly used kitchen table to protect against the daily wear and tear and occasional spills of daily use. So much better than a tablecloth that hides the wood finish!”

Helpful Report

Thanks for your review, Bill. We're so glad you had a 5-star experience and that you are pleased with the end result. We hope you enjoy!

“Ordered 3 custom sized ExactMats and they all fit perfectly and will help to protect some of our wood surfaces for years to come.”

Helpful Report

We're so glad to hear it and hope you enjoy!

“After receiving my order I was very pleased with the quality and fit. I did have a issue receiving my order from Fed-Ex in a timely manner per the links provided. I was contacted by Katie a member of the Mats team within 24 hrs after I requested help this made me feel like a valued customer and I really appreciate it. I look forward to doing business with this company in the future.”

Helpful Report

We're so glad we were able to assist, Timothy. Thank you, and enjoy!

“Extremely pleased. Great product I will recommend the company and their products.”

Helpful Report

Thank you, William!

“I purchased a round ExactMat for a small table. It did not come perfectly round. The company quickly resolved the problem once they were notified in an email. The replacement was mailed promptly and was the perfect size.”

Helpful Report

Thanks for your review! We're glad that, despite the initial issue, you still had a 5-star experience. We hope you enjoy your replacement. Have a great day!

“Excellent product!! Very prompt delivery! I am very happy with ExactMats! I will use this company again and again! Thank you! Kate”

Helpful Report

We're so happy to hear it, Kate. Thank you!

“measured my table, gave ExactMats the dimensions and two weeks later, I had my table cover! Easy breezy. Looks and works beautifully.”

Helpful Report

Thanks so much, Jane! We're so happy to hear it. We hope you enjoy your new table cover!

“It was great. Thanks”

Helpful Report

Thank you, Sue! We hope you enjoy!

“Customer service was great, shipping was fast, and mat worked out perfectly! Katie was super helpful during the process. Will purchase again without hesitation.”

Helpful Report

Thanks so much for your review, Gayla. We're sorry to hear your mat does not fit as expected. That's certainly not what we want! We'd like to learn more about the issue so that we may assist. Please reach out to our Support Team at Support@Exactmats.com at your earliest convenience.

“Very nice quality. Fit perfect”

Helpful Report

Thanks so much. We hope you enjoy!

“The time from placing my order until the cover arrived was very good. I believe the cover was not cut to the corrrct length so will have to return. We don’t think the (table) cover will wear very well, so will not need a replacement. Not at home now but will need return instructions. Thank you.”

Helpful Report

Hi Donald, We're so sorry to hear your mat was not perfect. That's not what we want at all. If you are unhappy with your mat and believe there may have been an error on our end, please reach out to our Support Team for assistance: Support@exactmats.com - we're here to help. Thanks and have a great day!

“Tried some cheap ones from different company, sent them back. Completely satisfied with these!. Great fit and durability. Would recommend to anyone.”

Helpful Report

Thanks so much, Bruce! We hope you enjoy.

“Easy to order and quick delivery. Custom measurements were perfect.”

Helpful Report

We're so glad to hear it and hope you enjoy for years to come!

“Fast. Custom-sized. Easy to understand. Works for me!”

Helpful Report

Thanks, Chris, for your review and 5-star rating!

“Very pleased with the product, so far all that was described in the listing is real. Glad I found the site ! It protects my new table and gives it a constant shine . Thank you for your product.”

Helpful Report

Thanks so much, Robert!

“It’s a mat and it’s exact. I like it very much”

Helpful Report

Thanks, Laura!

“the process was easy the shipping was quick and the cover was exactly the measurements I sent them great produckt”

Helpful Report

Thanks so much, David! We're so glad you had a great experience and are happy with your order.

“My parents taught me to protect the top of my wood furniture, and the standard WAS glass. Glass is heavy and slippery, and fragile! But beautiful. Then, there was a period where plexiglass was THE THING, but it didn't grow old gracefully. Searching the web for a new piece of furniture to cover, I found Exactmats, and decided to open my mind. Glad I DID! The order went smoothly, the clear mat came rolled, and a night of placing it on my console with heavy books over it, did the trick. Nary a bubble, ripple, or curled edge. So, consider me a very satisfied customer. Time will tell about the aging.”

Helpful Report

Thank you so much for your 5-star review. We're glad you gave our solution a try and hope you enjoy it for years and years!

“It was precisely what I wanted! I was so happy to find this website. My custom mat came quickly and looks amazing.”

Helpful Report

Thanks so much, Sarah. We hope you enjoy for years to come!

“Very easy to order, measurements were perfect. Issue I'm having is that these were for nightstands but when I put a lamp on them after 3 days there are marks on the mat that I can't remove yet there is nothing on the bottom of the lamps. I'm attributing the marks to the weight of the lamp. If i had known, I would not have wasted my money and bought glass instead. I'm also worried about the coasters as there seems to be marks in the making.”

ExactMats 5 star review on 20th November 2022

Helpful Report

Thank you for your feedback, Cynthia. We're so glad to hear you had a 5-star experience. Looking at the photo you provided, it appears you may have chosen the incorrect finish for your table type. We typically do not recommend Crystal for high-gloss surfaces as it can cause air bubbles to become temporarily trapped between surfaces. While some customers may not mind this (fully depends on their needs and use-case), we do not recommend Crystal for high-gloss for this reason. If you are interested in obtaining the correct finish for your surfaces type, please reach out to our Support Team at Support@Exactmats.com so that we may assist. Thanks in advance!

ExactMats is rated 4.7 based on 2,075 reviews