ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.76

4.8 Rating 2,056 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 24th October 2025

Anonymous

ExactMats 5 star review on 17th October 2025

Margaret Steffano

ExactMats 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

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“Delivery was on time, even on Xmas week. Status updates were accurate and very helpful.”

Helpful Report

We're so happy to hear it and hope you enjoy!

“Super happy & quick delivery”

Helpful Report

Thank you, Ken! Glad we were able to assist.

“Good service fast shipping I like the product maybe a bit overpriced. Having had it now over a month, I see it does get scuffed, and if you put anything too hot on there like a bowl of soup you might leave a mark. All in all it is a nice product, it does enhance the appearance of our table. Thank you for the opportunity to comment”

Helpful Report

Thanks for your candid feedback, Steven. We're glad you love the look of the mat but are sorry to hear you are having some issues with scuffs and heat. We'd love to learn more and see if we can assist. Please reach out to our Support Team so that we may look into the issues you are experiencing. They can be reached at Support@exactmats.com. Thanks and have a great day!

“Ordering was easy. Got the mat within a reasonable time. Fits the table perfectly, love the way it lets all the work on the table shows thru. Glad I found this website. Even given the name to my nephew-in-law. Thanks”

Helpful Report

Thank you, Lisa! We hope you enjoy for years to come!

“These mats are awesome, they fit more than perfect!!”

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Thanks, Ricardo!

“Nothing like what I expected. Trashed $135.00. I guess I will be more thorough next time.”

Helpful Report

Hi Zoe, Thanks for your feedback. We're sorry to hear you are not happy with your mat. That's certainly not what we want, so our Support Team has reached out to assist. Thanks!

“Great Customer service. Had a custom table cut to exactly match the template sent in. Quality of material is excellent. Already purchased a Riverstone and a Clear cover. Will send in more custom cuts and highly recommend them.”

Helpful Report

Thank you! We're so happy to hear it and hope you enjoy!

“So happy with my purchase!! My kitchen table is protected. I am considering ordering for other things - foot ottomans and side tables. Also, I had trouble ordering online and had called instead. I was told to order the thickest and if I had done it on my own, I would have ordered one that was too thin.”

Helpful Report

We're so glad we were able to assist. We hope you enjoy! Have a great day!

“FedEx delivered the first package to the wrong house but exactMats sent a second package right away with no hassle. They were quick to answer emails and fix the problem. The mats fit great and were exactly what I was looking for.”

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Thanks, Natasha! We're glad we were able to assist. Enjoy!

“Exactly what I was looking for! Perfect for my vanity to protect from makeup”

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Thanks, Bri! We're happy to hear it. Enjoy!

“Perfect fit. Just what I needed.”

Helpful Report

Thank you for your review. We're so glad you had a great experience!

“I received the trunk mat for my new S580 it fit perfectly and was a good quality heavy duty mat!”

Helpful Report

Thanks, John!

“Great customer service. Not certain it was worth the price yet as I just received. I expected a little thicker.”

Helpful Report

Hi Karen, We're so glad you had a great experience and hope you enjoy your new mat for years to come! Regarding thickness, it appears you ordered our thinnest material (40Mil Crystal). Typically we recommend this for shelf and drawer liners, but we also offer an 80Mil solution, which is twice as thick (and heavy) and is more versatile. Looking at the dimensions of the product you purchased, it appears you may not be using these for shelves and drawers, and instead, are using it for a larger surface, such as a table. If this is the case, the 80Mil may be a much better option. If you are interested in learning more about our more robust 80Mil solution, we welcome you to reach out to our Support Team at Support@Exactmats.com. We'd be happy to assist and go over all possible solutions/options. Thanks and have a great day!

“Great solution! I purchased a painted wood island for the kitchen and ordered one of these to protect it! Just measured the area surface and they cut it to size! Make sure you order custom sizing tho- I made the mistake of ordering a larger one and putting in the notes to cut to size, I called and the customer service rep advised me she would ensure it was cut to the specs I requested- but if I didn't call there was a chance the shop would not have seen my notes. So order custom!”

Helpful Report

Thanks, Jessica. We're so glad you had a 5-star experience and look forward to working with you again in the future. Enjoy!

“The Mat that I order was great. It came to my house very quickly. I love it.”

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Thank you, Dennis. We're happy to hear it! Enjoy!

“Great product, fast shipping!”

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Thanks, Bettiina!

“It covers my old table nicely. So easy to wipe down and not pull up wood chips😂”

Helpful Report

Thanks, Laurie. We're so glad to hear it and look forward to working with you again in the future.

“perfect match for the desk..nice gift..”

Helpful Report

Thanks, Carmin. We're so glad to hear it!

“There was an issue with the initial delivery but once I communicated with customer service, it was quickly and professionally corrected. The final product was exactly as ordered and working very well.”

Helpful Report

We're so glad to hear you are happy with your order and we are glad our Support Team was able to resolve the issue quickly. Thanks and enjoy!

“The product quality is great!”

Helpful Report

Thank you! We hope you enjoy.

ExactMats is rated 4.8 based on 2,056 reviews