ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

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“This is my 3rd or 4th order w/ Exact Mat & everything was perfect. I called to get some information & the person I spoke with was very helpful. I placed the order (which was very easy) & it arrived sooner than expected. And best of all the size was perfect. I have also recommended Exact Mat to friends, who also had excellent experiences. Will use them again!”

Helpful Report

Thank you so much, Judy! We're so glad to have been able to assist and look forward to working with you again in the future.

“I really like your product. Unfortunately, the smaller Matts i ordered were either cut to short or measured incorrectly. They suppose to be 17" x 22.25". I ordered another Matt due to this mistake.”

Helpful Report

Thank you, Sylvia, for your review. It looks like our Support Team reached out and were able to get the issue resolved. We hope you love your new product!

“It arrived fairly quickly, but the dimensions were incorrect.”

Helpful Report

Hi Connor, We're really sorry to hear your mat was not a perfect fit. As a customer-centric company, that's definitely not what we want. It looks like we've attempted to contact out to you a few times to assist, but have been unable to reach you. Should you be interested in our assistance, please feel free to reach back out to us at Support@exactmats.com. Thanks in advance and have a great day.

“Mat was not a perfect rectangle and extends over the edge of the table.”

Helpful Report

Hi Jeffrey, We're so sorry to hear your mat was not perfect. That's not what we want at all. It looks like we reached out and offered to replace your mat but you were not interested in a replacement at that time. If you change your mind, just let us know. Thanks and have a great day!

“The mat is just what my uneven dented desk needed to be smooth again. Thanks!”

Helpful Report

Thanks for your review! We're so glad we were able to help.

“Just what we wanted. Nice and sturdy, attractive and at good price. We are happy.”

Helpful Report

That's so great to hear, Lana. Thank you and enjoy!

“We are very happy with our purchase, just what we were looking for:)”

Helpful Report

Thank you! We're so glad to hear it.

“Awesome design and looks great in my vehicle 👍”

Helpful Report

Thank you, Herbert. Enjoy!

“The ordering was easy, the mats came quickly and they look great in my car.”

Helpful Report

We're so happy to hear it. Thank you!

“Perfect fit. High quality, classy.”

Helpful Report

Thanks so much, Roy! We're glad you had a 5-star experience and hope you enjoy!

“MY MAT THAT I ORDERED WAS PERFECT AND TO THE " T " THIS OLD VIET NAM VET WAS THRILLED WHEN YOU FINALLY GET WHAT THE HELL YOU ORDERED ---GREAT GREAT JOB EXACT MATS”

Helpful Report

Thanks, Gary! We're so glad we were able to assist and hope you enjoy for years and years!

“it was a perfect fit for my 2023 lexus ux!”

Helpful Report

We're happy to hear it, thanks! :)

“The process was easy .”

Helpful Report

We're so glad to hear it, David. Thank you!

“Long time ExactMat customer. Another great experience . Fast delivery. Perfect fit .”

Helpful Report

Thank you so much, Charles!

“Great experience, this is my 20th set of ExactMats, I wouldn’t drive a car without them.”

Helpful Report

Thank you so much, Louis, for your review. We're so glad to have had you as a customer for the past 20 years. Here's to another 20! :) We hope you enjoy this recent auto mat set as much as your past sets.

“100% genuine, professional, polite, understanding and accommodating company. First class. They lost money on based on my initial review, but went out of their way to make my $80 purchase right. Katie was so understanding as was the company. First rate small business who cares about their reputation. HIGHLY RECOMMEND BUSINESS AND PRODUCTS......Initial review30x60 table cover. Charged not held card day 1. Waited 5 days to inquire about status. Stated mfg delay but would expedite for me. Never expedited, still got original ship date. 14 days total. Came rolled. Still trying to flatten. Not 30x60. 30x59.85. Smell to it. 3 stars only b/c it does look great”

Helpful Report

Thank you, Michael. We're so glad we were able to assist. We hope you enjoy!

“Exactly what we wanted!”

Helpful Report

That's exactly what we like to hear, John! We're so glad we were able to assist and we hope you enjoy!

“I very much appreciate your offering NAPO members PPE masks at wholesale price!”

Helpful Report

We're happy to help, Susan! :)

“Our mat fits exactly as I had hoped. Easy to order and quick delivery.”

Helpful Report

Thank you, Susan, for your review and 5-star rating. We hope you enjoy.

“Thank you for your product! We were able to place a safe protective cover on a high quality entryway table that allows the beauty of the wood to show through and still be able to place items on its top. It looks so good we just ordered a cover for our highly used kitchen table to protect against the daily wear and tear and occasional spills of daily use. So much better than a tablecloth that hides the wood finish!”

Helpful Report

Thanks for your review, Bill. We're so glad you had a 5-star experience and that you are pleased with the end result. We hope you enjoy!

ExactMats is rated 4.8 based on 2,052 reviews