ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,052 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 11th June 2025

126

Anonymous

Anonymous // 01/01/2019

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“Not sure, they have been in the back yard, or garage for weeks trying to get rid of the terrible oil smell, you should have warned people not to put in car right away!! Other wise they seem ok I guess? Joe”

Helpful Report

Hi Joseph, I'm so sorry to hear you are having an issue with the scent of the mats. We don't normally hear of this issue from our customers, but we do realize that some folks are more sensitive than others. Typically, if there is any smell at all, it does go away within a couple days - similar to a new, vinyl shower curtain. Once again, we are sorry if this left a bad taste in your mouth. We'd be happy to give you any tips if you are still noticing a smell - just give us a call or shoot us an email and we'll gladly assist. Thanks and have a great day!

“Arrived really quick and looked and fit perfect.”

Helpful Report

We're so glad to hear it, JoAnn! Enjoy!

“Exactmats are addictive....youu do one room in your home and they are so slick and easy, you end up ordering for ALL the rooms in your home. I highly recommend and will never consider cutting another shelf liner again!”

Helpful Report

Thanks so much, John! We're so glad you love your new shelf liners and that we were able to save you hours of time, too! Enjoy!

“Love the mats! Bought for my 2021 Dodge Charger. Was worried about the odor but let them stay outside for a couple of days and I barely notice any smell and I am very sensitive to smells. The fit is perfect and what a pleasure to purchase from a USA company!”

Helpful Report

That's so great to hear, Andria! Thank you and enjoy your mats!

“Online ordering was simple and delivery was quick. The mats fit perfectly. Very pleased with this product!”

Helpful Report

Thank you for your kind review! We're so glad you're happy. Enjoy!

“A perfect fit for a brand new model (Genesis GV80), very high quality and nice appearance. Love it”

Helpful Report

Thanks so much, John! We're so glad you love them.

“Short and sweet. Exact size of mats and excellent responsiveness and delivery.”

Helpful Report

Thanks so much, Everett, for your order and review. Enjoy!

“This is a good product. Perfectly fitting with great quality. A bit “extra pricey” for some synthetic material that’s not this much expensive for sure.”

Helpful Report

Thanks, Siju, for your candid review. We're glad you like the product. Enjoy!

“Love my mats and the fit to my car mats is excellent. Love that my clear mats allows for my carpet mats to show while protecting.”

Helpful Report

Thank you so much for your review! We're very happy to hear you love your mats. Enjoy and have a great day!

“The mats arrived quickly. I ordered the clear plastic mats for the front and back. They fit perfectly while allowing the color of the carpet to show through. They look beautiful and are odorless as well.”

Helpful Report

Thank you so much for your kind review. We're so glad you love them.

“fitted perfectly!! Thanks”

Helpful Report

Thank you, Deepak! Enjoy!

“I ordered a driver side mat as a replacement since it was stained from road tar. I already have the rest of my vehicle covered with Exactmats which are like new after several years of use. They sent one that fit the bottom mat but did not cover the area under the brake and gas pedal like the one I had. I sent them the pictures and measurements and they sent me one that is identical to the one I had. Impressed and very happy with Exactmats!! My wife traded in a 7 year old SUV that had Exactmats and the carpet underneath was like new.”

Helpful Report

Thank you, Duane, for your kind review! We're so glad we were able to get you squared away! Enjoy your new mat.

“Excellent company. I had a problem with my order and they resolved it immediately”

Helpful Report

We're so happy to hear your great feedback, Robert. Thank you!

“Their almost perfect they fit perfectly on all sides but driver side there is a little hook that holds drivers mat in place and this mat doesn’t have that?”

Helpful Report

Thanks so much for your kind review! However, we'd love to help with the issue you've mentioned. Please reach out to us at Support@exactmats.com at your earliest so that we may resolve the issue. Thanks again!

“These mats were exactly what I was looking for. I just purchased a luxury vehicle that had light colored designer mats that I still wanted to display but needed to protect them also. These clear custom mats were just what I was looking for - they offer protection and I can still enjoy the special factory mats and keep them looking good for a long time. The experience with the ordering process was excellent - timely delivery etc. Very satisfied customer!”

Helpful Report

Thanks so much, Robert! We're so glad you love your new mats, and that you had a great experience during the ordering process. Enjoy your new mats and your new vehicle!

“Love the mats”

Helpful Report

Thank you, Lynn!

“Love love love these Mats!!!!”

Helpful Report

Thanks so much, Sandy! We're happy we're able to help protect your vehicle from dirt and damage. Have a great day!

“Excellent service, product and delivery. Perfect fit. Thanks”

Helpful Report

We're so happy to hear it, Larry. Thank you and enjoy!

“Its just what I needed, I am using it as a base to make a matching replacement drivers side lambs wool mat. I bought the sheepskin and glued it on with special adhesive and my last step will be taking it to a business that does carpet edging to match the rest of my mats. So far it looks like an exact match!”

Helpful Report

Thanks so much, Steven! What a cool use! We'd love to see the finished product! Feel free to send a photo over to us if you get a chance :). Thanks again!

“Excellent quality and fits perfectly in the car. Very happy!”

Helpful Report

Thank you for your kind review! Enjoy!

ExactMats is rated 4.8 based on 2,052 reviews