Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was fine. Nothing as grand as Cathay Pacific or a dedicated airline, but it was good.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Was ok, Should be able to wear hats. Would appreciate a little more food selecetion. a good salad bar wouldnt go a miss. Staff who could actually pour a beer would also be a good place to start. The beer i ordered had more head than me on valentines.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

“Seats aren’t very comfortable and the hot food in cork airport isn’t very fresh, you would know the pasta had been sitting there much too long.”

Helpful Report

(Cork Aspire Lounge) - Posted 6 years ago

“It was ok - but felt breakfast had a poor choice, and the loos were not very clean...”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Not as clean as I would have hoped egg shell under my table”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“It was quite busy when we visited and we gave up our seats a little earlier than we would have, to allow a group of 4 to have our table. The food is very limited, although there seems to be plenty of alcohol, even at dawn... someone seems to have got the priorities wrong.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Use aspire lounges 4 times a year from Manchester and have to say the one in terminal 2 is the worst yet,small enclosed room , sitting on top of each other we might as well stayed in the terminal with everyone else, won’t be using this one again however terminal 1and 3 are much better as you have view of run way and much bigger”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Not a comfortable seat in the room. Inadequate toilets overall. Greatly disappointed with Barclays Travel Pack as Dragonpass is subject to availability. We have been declined admission twice through not reserving for which we must payin addition to the premium, recently increased, to the bank.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“The lounge is large and spacious with good food and drink options. Unfortunately even though the lounge was very quiet service at the bar was very slow as you always had to go find someone to serve you, if your going to have bar service you at least expect it to be manned.”

Helpful Report

(Birmingham Aspire Lounge [South]) - Posted 6 years ago

“Food was not brilliant. Tea and coffee was fine. Lounge was busy and some noisy younger people spoiled it for me. We did not find it very relaxing compared to other Lounges we have used.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Food wasn’t topped up quickly enough.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Have been in lounges many times and although still enjoy believe the standard has dropped. Not dim your side but customers. It did used to be exclusive but now anyone can book. Case in point it was busy and table we got was adjacent to a booth with couches where sat a couple and she was reckoned with her feet up in the settee while he spoke to a variety of friends with phone in loud speaker, perhaps it was first time out there village?? Not an isolated incident have felt this for a while”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Not a great selection of food or drinks”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Good stay, good food and drinks. Only issue was no cider and have to pay for Prosecco which both of these are included if you book into the escape.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“The lounge is comfortable and relatively spacious however the choice of food is very limited, with the hit selection not changing often enough.”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

“Whatever you do, don't expect to be able to laugh and joke and enjoy yourself...you're told you can't have anymore to drink as you're 'too loud' God forbid someone was actually enjoying themselves in the 'executive lounge'”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“I went to the Aspire Lounge at Heathrow T3 several weeks ago, and have pretty mixed feelings. The lounge is quite small and a lot of the seating (particularly the comfortable seating!) is reserved for travelers on specific airlines, most travelers not using those airlines have to make do with communal bench seating (similar to Wagamama’s restaurant). However there’s a reasonable selection of hot food, drinks (including alcohol) although I was a little disappointed that there wasn’t the standard array of cheese/crackers that most lounges have - just a tiny bit of unpackaged cheese and cream crackers. Also, there wasn’t anything sweet available to eat. Summary - not bad, but I’ve been in better airport lounges for sure.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“It was not too crowded when I was there (mid morning on a weekday) and there were snacks available. In essence a pleasant place for an hour or two before a flight, marred only by rather tepid tea.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 6 years ago

“Not the best i have been in been in. Rather crowded and limited food options”

Helpful Report

(Montego Bay Airport Lounge) - Posted 6 years ago

“Would recommend but if you want food best get there quick. Hardly any food and what there was was being taken away and nothing being replaced. Sinful if you saw the amount of they removed.”

Helpful Report

(Montego Bay Airport Lounge) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews