Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A basic lounge, could do with some background music.”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

“First time me and the wife had used one. We were fairly excited to be honest. So I went to get a croissant 🥐 and asked one of the workers where the butter was. We haven’t got any in yet was the reply. Not a great start. So I put the croissant back and headed for the cooked breakfast. I asked if there were any more sausages coming out. They had run out. This was 0830 in the morning. I thought that was really poor. The rest of the experience we loved.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“The staff upon arrival were friendly and we didn't have to wait long to enter which was good. However, the bar staff didn't know anything about the types of wine available (I think they should be able to at least differentiate between a dry and a sweet wine). The wine glasses also leave a lot to be desired. The food selection also was not great. I'm unsure of this was because of the time of day we arrived, however there was a very minimal and mismatched selection of food available - eggs, bacon and pasta.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Quality & selection of food has deteriorated. I will not be using the lounge again.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Nice lounge but felt a selection of sandwiches / warm food (snacks) would have been a good addition. We arrived at 9am and were hoping for a good breakfast selection as were very hungry.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 6 years ago

“Service lovely, not enough food choices, only 2 hot dishes, so salad or vegetables, had to ask for plain bread rolls, no deserts at all !!!”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

“Lounge was very busy and crowded due half term holiday. Cups were in short demand as was the absence of milk. Queues were long for hot breakfasts. So it wasn’t the best of visits. Sorry!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Disappointed at range of hot food available,which was luke warm. Internet ok seating ok staff friendly drinks selection fine.”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“Not all food was available first thing when the lounge opened. States online what would be available and it wasn’t the case. No pastries or croissants until after 6. Small but annoying never the less”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“No good food low facilities I would rather go To an unclean kfc and eat there”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“The lounge was great and relaxing but the food options left a lot to be desired, options were minimal and the only hot option was soup.”

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(Helsinki Aspire Lounge) - Posted 6 years ago

“The lounge was clean and comfortable, however very disappointed that there was no savoury meal that I could give my daughter who is gluten intoleran t.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“I like the lounge before it was refurbished.The choice of food was better .You could sit where you liked .”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

“Not as good as No.1 Lounges but still comfy and peaceful. It would be nice if Prosecco was included in the bar choice and more hot food choices.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“Venue itself was great , good seating , light and airy with fantastic views of the runway. Food however was mediocre compared to other lounges we have visited in the past , poor variety of food, some of which was dry and barely warm.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Staff could be a bit more welcoming, also no toilets directly in lounge. Can be difficult when travelling alone with baggage.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“The lift was out of order, the receptionist took forever dealing with her colleague before FINALLY allowing us in, and then, most bizarrely, if you go to the bar and opt for a Prosecco, you have to go BACK OUT TO RECEPTION to pay another £3 for it!!! It’s cheap, sparkling win, NOT champagne!”

Helpful Report

(Glasgow Airport Lounge) - Posted 6 years ago

“Lounge is a good place to start your holiday but the breakfast selection is a little dire. Bacon is either burnt to a crisp or is pale and limp, scrambled eggs are a bit rubbery. Would like the choice of hash browns or toast as well as a fried egg. Not sure it's really value for money for breakfast. Haven't been in the afternoon so don't know the quality of the food served then Drinks are as expected. Syrups for coffee are a nice touch. The toilets are a bit of a walk away (I have a sensitive bladder so sometimes I have to walk quickly) It is nice and quiet and that staff are friendly.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“I enjoyed the lounge however I had to wait in a line for 10 mins to get in which I didn’t think was great.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Overall not a bad experience and certainly worth the cost. The choice of food was rather limited as were available seats.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews