Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The food available was not very good and the lounge was overcrowded people stood next to us complaining that we should move and finish our coffees elsewhere it made our stay Very uncomfortable”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Excellent meet and greet Food - too much salt on the scrambled eggs for this day and age No mugs for tea or plates initially and had to ask for them Staff need to be aware of shortages and react accordingly”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“The lounge itself was fine and the staff were good. I was slightly annoyed that it closed at 7pm as I only arrived about 40 mins prior to that. If I’d known the time when I made the booking I wouldn’t have bothered. I’m sure the opening hours are mentioned somewhere but I would have thought they’d be on the website in big black letters as I was booking, but no. I won’t make that mistake again.”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

“Poor food availability with the breakfast selection taking far too long to be replenished.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“Although the surroundings where nice the hot good was not hot and it was tasteless”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

“Based on the price and previous reviews, the services and products available were as expected. Food was refreshed and tasty. Drinks were a good range but we didn't expect the gin to run out and not be able to be replenished. Most disappointing about the whole experience was having only the disabled toilet working for the whole of the lounge for the whole 3 hours - this was unacceptable. on the whole, if we were travelling without kids again, we'd probably still use this lounge.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Very disappointed with lounge on this visit. Apart from soup which I didn’t like there was no other food except crisps crackers with cheese and a few cakes/sweets. Arrived at 6pm and would at least have expected sandwiches to be on offer.”

Helpful Report

(Glasgow Airport Lounge) - Posted 6 years ago

“Would like a better choice of hot food other than pasta or rice. Cakes are good if you get there in time otherwise all good. Thank you staff very good.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

“the lounge was nice however poor food choice lots of things were out we were this was due to them being busy they were very understaffed rentokill rodent protection in plain view!”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 6 years ago

“I thought there could have been a wider selection of snacks available”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“The lounges are not as good as they used to be but still not bad for the money one down is that if you have a dragon pass or similar you struggle to get in sometimes”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“The staff were helpful and friendly but the ambience was that of a canteen. A major omission was that of toilet facilities.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

“Not quite luxury but nicer than no lounge at all. Would have been nice to have more toilets (3 female is not enough given the size) and at least fresh milk in the coffee machines rather than powered!”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 6 years ago

“The lounge itself is very nice. It is clean,quiet and comfortable. The staff are friendly and helpful. The food is not good. Salads are drowned in sauce and the hot food choices are few and over cooked. Still for three hour layovers it beats the alternative”

Helpful Report

(Calgary Aspire Lounge Transborder) - Posted 6 years ago

“Very over crowded despite booking ahead.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“I spent a couple of hours at The Aspire Lounge at Calgary International Airport. It was not too crowded and had a peaceful and easy atmosphere which was great as I had a lot of work to do. I can’t say the food was anything to write home about. There were no non red meat options as a main meal, which was surprising. The food was of a fairly low standard in general. Nice selection of drinks, tea and coffee however.”

Helpful Report

(Aspire Lounge International) - Posted 6 years ago

“Lacked space and at times rather noisy”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 6 years ago

“The drink selection was good but the food was really lacking. There was a small amount of one hot food choice left when we arrived which didn’t get topped up until it was time for us to leave. There wasn’t any sandwiches or scones like advertised, although the lemon cake was nice. We were disappointed in the lack of food, it may have been the wrong time of day (1pm-4pm) but I believe the food should be the same quality/amount throughout the day as all customers are paying the same.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Food was bit blan bacon under cooked no fried or scrambled egg no facilities to toast bread staff very helpful and friendly”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Good breakfast rolls (if a little dry), plus good mix of alcohol available, and not over crowded. Biggest issue was the toilets were out of order - men’s completely out of order and women’s only had one cubicle working, which is the reason for the average score. Hopefully these are resolved in time for the next visit”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews