Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,088 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

Executive Lounges 5 star review on 24th November 2021

Andrew Armstrong

218

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality food Very little choice Guests loud and swearing not challenged.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 6 years ago

“Quietness very welcomed and drinks readily available. Food choice very poor One make of cheese and crackers or soup. I sponge cake Food not good value for money I’m afraid. We travelled in December and went in another of the lounges and it was a better experience. Shame really as everything else was perfect. I hope they sort out the food choice as back again in May”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 6 years ago

“We have visited on many occasions. Little disappointed this time My husband asked for portage and just got answer ...we have run out This was at 08.00 am !, The food was not great and as the loungeas busy staff were struggling to replenish”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Not one of the better lounges that I have booked. Lounge was cold and in need of an update. Very few comfy chairs with charging facilities close by. Spirits continually running out and had to keep asking for them to be changed. Overall ok but wouldn’t use again.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“I had read some of the reviews before I booked and I think some of them are very unfair, the lounge is small but clean, I would use again if travelling fro T5, the only negative is the hot food was luke warm.”

Helpful Report

(London Heathrow Terminal 5) - Posted 6 years ago

“The drinks on offer were very good and the decor of the lounge was very pleasant. However, there was a limited range of food available, with some of the more appetizing items on the menu not being available. We visited when the lounge was reasonably quiet, and there were a large number of dirty tables that hadn't been cleared. Overall experience was acceptable but wouldn't describe as good value for money.”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

“We felt that the food choice was limited and the magazines available also limited. The staff were friendly and the seating was fine - enough places to sit. We thought the whole place could do with a refresh”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“I have been using the lounges for several years and while the lounge still is good value I sense some cutting back over the last couple of visits. One improvement needed is more comfortable seats, essential when you are sitting for 2 to 3 hours.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“The lounge was very busy early evening and I struggled to find a seat (although I did eventually find one and it emptied out as the evening went on). There were also a lot of inconsiderate people talking on their phones constantly or watching films on their iPads without headphones, so it was far from the relaxing haven I’d hoped for - no more relaxing than the generic waiting area. The food was very basic but ok. My flight was delayed by two hours, so overall I was glad I booked.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 6 years ago

“Drink good, food variable with a lack of plates.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 6 years ago

“It was ok easy to book in (prebooked) Service ok staff topping up food were little unfriendly but booking in and bar staff very friendly Sausages good quality but all coming out over cooked bacon over cooked Coffee horrid Cold drinks ok Overall not the best I’ve visited Not the worse”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 6 years ago

“can’t complain about the lounge but some of the staff are quite rude.”

Helpful Report

(Bristol Airport Lounge) - Posted 6 years ago

“A specific area was cordoned off for the use of Singapore Airlines which resulted in insufficient space for other guests.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 6 years ago

“Adequate facilities ,much prefer the Aspire Plus Lounge will upgrade for my next visit.”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

“Limited choice of food and no atmosphere”

Helpful Report

(Newcastle Airport Lounge) - Posted 6 years ago

“We arrived at the lounge at 11.15am and found only scrambled egg left from the breakfast menu so had to wait until 12 for the pasta or curry. Had to ask for plates. Disappointed that no slimline tonic available at the bar. Salad bar good and really nice cake in the afternoon.”

Helpful Report

(London Gatwick North - Club Aspire Lounge) - Posted 6 years ago

“Not much choice with the food and the toilets not working!! Tables not clean and staff looked unorganised”

Helpful Report

(Edinburgh Airport Lounge) - Posted 6 years ago

“Very nice atmosphere and friendly staff”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 6 years ago

“Food had been warming for a good few hours. Bread had been out all day. Not a very friendly environment.”

Helpful Report

(Bristol AspirePlus) - Posted 6 years ago

“The lounge was a disappointment. I have been to other lounges and they were much better. This lounge lacked work space, printing facilities, newspapers and magazines that you could take with you, and shower facilities.”

Helpful Report

(Montreal Airport Lounge) - Posted 6 years ago

Executive Lounges is rated 3.9 based on 28,088 reviews