Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean & quiet, limited offer of food, only scrapings of soup left at 7.45 and I was left in no doubt they wanted us out before closing time at 9.00pm M.James”

Helpful Report

(Dublin Airport Lounge) - Posted 10 years ago

“The Lounge was really hard to find, once we were in the lounge it was very comfortable. However, so hard to find it was unpleasant.”

Helpful Report

(Dubai Airport Lounge T3) - Posted 10 years ago

“I thought the choice, amount and quality of food was poor. The lounge was quiet which was nice. I am not sure that I would necessarily book aspire lounge again.”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“A little bit over crowded, otherwise ok”

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(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“It would be nice if you could get a sandwich”

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(Newcastle Airport Lounge) - Posted 10 years ago

“unfortunately my flyth from Quebec City was very late so I could not benefit from the facilities.”

Helpful Report

(Montreal Airport Lounge) - Posted 10 years ago

“The "Lounge" was just a restaurant and I spent some time to realize it was actually the "lounge". Food was available but some are made-to-order without a clear menu. Staff were helpful but they can hardly be found. Not quite worth the price tag especially for a short stay (when my incoming flight was delayed).”

Helpful Report

(Dubai Airport Lounge T3) - Posted 10 years ago

“Not enough choice of food it was basically cheese & biscuits or soup & a bread roll. This lack of choice became even more emphasised on our return flight when the executive lounge gave a phenomenal choice of food even at 6 am New seating area were a big improvement though as were the booths with TV's and the ability to bring children in .”

Helpful Report

(Newcastle Airport Lounge) - Posted 10 years ago

“We went on Good Friday , I think an alternative to meat should have been more readily available”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Emailed requesting confirmation of my booking to ensure we got access. Took 6 days for a reply to come back to me. Message stated 'they hoped I got access'. I think that's really poor service. After spending £189 for a group booking-the response is not acceptable. I use the lounges in Gatwick, Glasgow is far from the comfort or luxury of those. Atmosphere was poor, yes a few drinks and a snack or two but flying from Glasgow, I wouldnt bother booking again.”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“It's OK for the money. Staff are not the most helpful (stood at reception for 5 mins whilst they were having a chat!) and internet was not working, so told to use Emirates wifi! Tables were not cleaned and seats stained with food and drink.”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“I had not visited this lounge for a few years, and now I believe it is time for a makeover. The decor is starting to look a little tired, and the service is on the slow side. Saying that, I still enjoyed the visit.”

Helpful Report

(Calgary Chinook Concourse D Airport Lounge) - Posted 10 years ago

“We booked the lounge for the bacon rolls but were told they had run out so not available. Soup was the only option which I have to say was awful! Staff we're polite drinks available but food option very very limited, I would rather pay a little more to have more choice to be honest.”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“Coffee machine needed more attending for the morning crowd (March 27th), otherwise mostly clean and presentable. The ladies room toilets do not flush well and could do with some improvement.”

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(Gatwick South Aspire Lounge) - Posted 10 years ago

“Plenty of seats ,bacon sandwiches, any drink available, easy to find and nice start to holiday”

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(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Sorry to say that we both agreed that the bread rolls were rather disappointing as we thought they were rather heavy and the egg ones had very little filling in them.The receptionist was very helpful and obliging when we arrived.We thought when we visited you last year it was better with more variety to choose from. Thanking you Julie Kay.”

Helpful Report

(Liverpool Aspire Lounge) - Posted 10 years ago

“Plenty of seats ,bacon sandwiches, any drink available, easy to find and nice start to holiday”

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(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“The lounge was nice but not impressive. The hot food selection was poor and the dishes were nearly empty. Staff were helpful and friendly. I didn't feel it was worth the money and definitely not the standard I expected from Dubai.”

Helpful Report

(Dubai Airport Lounge T3) - Posted 10 years ago

“I had a very constructive start to my journey. It was good to enjoy breakfast whilst dealing with last minutes emails. The atmosphere was calm and relaxed except when one of the people in the lounge had a very long and loud Skype conversation so that you could not avoid hearing the voices at both ends! Earphones could have been worn by the recipient of the call.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“Very pleasant environment but some issues. Very difficult to access owing to construction work. Dishwasher was broken so the lounge ran out of glasses, also it ran out of hot food for about an hour, despite it not being very busy.”

Helpful Report

(Amsterdam T3 Lounge 41) - Posted 10 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews