Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quiet area to relax while waiting for our flight. Good price for what we wanted but not up to the standard of some of the more expensive lounges.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“Although the stay was very pleasant and relaxed, the choice of snacks was rather limited. That said the range of drinks, both soft and alcoholic, were excellent.”

Helpful Report

(Bristol Airport Lounge) - Posted 10 years ago

“Food OK, selection of drinks good, general cleanliness OK but considering that it was very early in the morning when we used the lounge it could have been better. General impression is that it is a little disorganised with the seating but it is preferable to sitting in the main areas of the terminal.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“For the money I paid £14.99 for 2 persons it was fine. Snacks were peanuts, olives, crackers and individually wrapped slices of cake. Alcohol, tea and coffee. The room was a bit "clinical" with grey walls and glass. Overall wasn't bad for the money”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“Our first visit,although you advertise 3 hours before your flight,you need at least half an hour before you board your flight,our expectations were a little disappointed as the choice of food was a little sparse,although the quiet and comfort were both very good.”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“The lounge was clearly overbooked, chairs in short supply, very slow service at the bar and poor selection of food and snacks. Very unhapoy with our booking”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“Poor choice of fresh produce. not enough lounge relaxing furniture. Wifi didn't work.”

Helpful Report

(Bristol Airport Lounge) - Posted 10 years ago

“The lounge was closed for refurbishment and we were in an overflow room which was not really a lounge. Not the usual service but not the fault of the staff.”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“Would have liked a wider variety of food. Very disappointed that there was no hot food on offer, have travelled from Bristol and used their lounge early in the morning, where bacon rolls were available and appreciated by many travellers.”

Helpful Report

(Cardiff Airport Lounge) - Posted 10 years ago

“Due to renovation works lounge a bit of a mission to find. Nice relaxed atmosphere with decent drinks selection, food options v limited to small pastries and v few sandwiches.”

Helpful Report

(Amsterdam T3 Lounge 41) - Posted 10 years ago

“was dissapointed that the regular lounge was closed for refurbishment as the lounge was not up to the standard we were expecting but saying that i will be useing to lounge for years to come”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“The new Aspire lounge is a lot better than the previous lounge. It has basically been rebranded and designed still no toilets within lounge but are only just outside lounge from middle door although you have to reenter through the main entrance which is where a small bar outlet used to be. In the mornings till 11 bacon rolls are available along with fruit juices and fruit etc. After this a selection of filled rolls are available. There are various seating options and there are tables available with individual tv's although as sometimes even though news on main screen has subtitles sound isn't always muted and this can be a distraction. It is ideal for KLM flights as gate is just seconds away.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 10 years ago

“Small. Limited supply of food. No dress code.”

Helpful Report

(Montreal Airport Lounge) - Posted 10 years ago

“Food options not very healthy and the high use of disposable utensils and packaging not very environmentally friendly. Compared to airline lounges facilities fairly basic. I would like to see non-disposable cutlery (including drinks stirrers) and recycling facilities before I would use the lounge again.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“The food was tasty but each time we needed a drink we had to look for someone to serve us. Having to walk several minutes back through the terminal area was unimpressive to have a shower. There were only tow massage chairs and one person remained in for a very long time resetting it time after time. Not the value for money that it should have been. It was also not easily found initially.”

Helpful Report

(Dubai Airport Lounge T3) - Posted 10 years ago

“On my arrival, straight from work,. I found that there wasn`t any hot food left. I asked one of the Ladies why there was only bread, crackers and cheese on, her reply was they had ran out of soup and could not heat any more up. I spoke to the young man at the front desk and he said that they had a very busy day and that the soup had all gone. I told him that I understood this, but it was not my problem and that I had booked the lounge so I could have some hot food and relax before my flight, he said to leave it with him. After half an hour nothing happened so I went to ask again, it was obvious that no hot food was coming my way. I asked him if I was being "fobbed off" and by his reaction I was. I explained my reason for booking the lounge and I was not interested in the alcohol, he then got some hot food for me, why could not this have been done straight away? He was very helpful after I spoke to him for the second time, but I shouldn`t have had to. I am travelling again in September and December and would like to use the lounge again.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Entered the lounge around 5am. Staff seemed a rather unfriendly (probably due to the time!), but I managed to get some coffee and find a quiet corner to snooze, until another guest decided to chase their small, noisy, child around the Quiet-Area. I'd imagine this was a rare occurrence, but wasn't a high note in my long journey!”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“Food was very limited and not enough snacks. Drinks good and worth the money”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Just as expected not any better not any worse but could do better with a better choice of snacks for early morning customers .”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“Lounge facilities, food selection and drink options good standard and capacity carefully managed. I would definitely return and recommend to others.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews