Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

Write Your review

Tell us how Executive Lounges made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We spent over two hours in the lounge and during this time they were busy and kept running out of items. The tables were also taking a long time to be cleaned. They did seem understaffed”

Helpful Report

(Newcastle Airport Lounge) - Posted 10 years ago

“Lounge clean & well set out staff friendly but felt food was very limited choice”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Slightly disappointed on the choice of food. Second time we have used the lounge not sure we'd bother again.”

Helpful Report

(Newcastle Airport Lounge) - Posted 10 years ago

“Very disappointed with the lack of hot food available for vegetarians in your lounge in the mornings.”

Helpful Report

(Edinburgh Airport Lounge) - Posted 10 years ago

“Brilliant view of the planes and comfy seats, but tables needed clearing and wiping more frequently, but when requested it was done promptly. This is the 2nd time the lady on the front desk was a bit abrupt and not welcoming , I feel the lounge visit is the beginning of you holiday and you should be greeted with a smile!it's not hard!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Lounge was difficult to find, no newspapers were available, Smiths had bundles of dailies. When it was suggested to the staff that they go to Smiths and purchase a couple to keep going they said that they had no money to do this and when again suggested that they ask Smiths to give them a few papers and a manager when he came in would pay for them they reacted with horror at such an Idea. M Rea”

Helpful Report

(Bristol Airport Lounge) - Posted 10 years ago

“Food good, service good, unfortunately is was really hot, no air con when we were there, this really got uncomfortable when the lounge became full”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“The lounge was lovely and quiet ( it was very early) and the staff were friendly and helpful. There was not much choice for snacks and food compared to other lounges we have visited and no choice of a hot snack. If no other lounge were available I would use again but would suggest a look at what other lounges offer.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“A quiet and relaxing lounge. Good variety of drinks both alcoholic and non. I was a little disappointed with the snack selection. The only complaint I would make is that hardly any of the power sockets worked for charging my iPhone.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“Was disappointed by the selection of snacks or lack thereof, have used Servisair in Bristol Airport and they have a much larger selection. Was expecting more from Heathrow!”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“Usually very good, however this year there was a fire scare and we could only stay for 40 minutes.”

Helpful Report

(Cardiff Airport Lounge) - Posted 10 years ago

“Dress code needs to be improved, neeeds to be bigger and maybe a bit of a refurb”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“The overall facilities in the lounge are good, with nice snacks and drinks available. However I think they need to limit the amount of people allowed in, as it was very busy and as a party of 4 we were lucky to find seats near each other. Not helped by some people thinking their bags needed a seat too!”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“The lounge was ok but i would not say it is better than the other lounges. I was not impressed with the choice of items to eat for breakfast. Prefer the lounges that allow you to get your own drinks and with a lot better choice of items to eat.”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 10 years ago

“It was quite the journey to get to the lounge due to construction,a warm welcome was given when I finally got there. Spacious and very clean,poor selection of food,I was there for 3 hrs and not once did the yogurt station get refilled.. I would be happy to return there though..”

Helpful Report

(Amsterdam T3 Lounge 41) - Posted 10 years ago

“Facilities at the lounge were largely good, well supplied with drinks and food of high quality, the lounge itself was spacious and comfortable. However, my major issue was with the fact that my reservation hadn't been logged with the staff at the desk and thus I had to spend a reasonable amount of time retreiving my booking information, which was unfortunate and somewhat of a nusiance.”

Helpful Report

(Amsterdam T3 Lounge 41) - Posted 10 years ago

“As states on your website it states that you provide fresh sandwiches from 12.00 .. This was not the case my partner went without eating as he doesn't eat the rest of the snacks. not a pleasant start to our holiday.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 10 years ago

“Unfortunately for our visit the lounge was being renovated and had been moved to a temporary location. This location was much smaller and not as comfortable as the old one. Facilities on offer also reduced.”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“disappointed with the "hot food" which consisted of mushroom soup. Otherwise, comfortable enough”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“I've been to the lounge before and loved it which is why I booked it for my family holiday. On arrival we were told there was a temporary lounge in place. The temporary lounge was understandably not up to the standard of the actual lounge. The snacks were limted and alcohol was to be served by a member of staff which often meant a wait for drinks instead of self service. Furthermore, there were no screens to keep up to date with flight information and toilets were located outside. I was disappointed that I wasn't notified prior to my arrival that this was the case, having still paid full price and being so delighted with the service on my previous visits.”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews