Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appearance of the lounge was tired and could do with a refurbishment. The refreshments were nice as was the soup.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 9 years ago

“I don't think it was good value for money. Food choice was poor bacon rolls very dry . Staff miserable looking sorry not a good review”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 9 years ago

“not to bad could do with more staff on only two members of staff on duty”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“Generally good but website did say "new open sandwiches". But no sandwiches available.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“My experience was not that great. It was crowded and there were not many seats open. (I made my booking online.) I waited a solid 5 minutes before anyone was available to pour me wine. The toilets are located OUTSIDE the lounge. The food was pretty good, but clean up was slow and I did not see trashcans. Flights are not announced and there were no screens in the back of the lounge. The workers were friendly. I am not sure if I would recommend this lounge to others.”

Helpful Report

(London Heathrow Terminal 5) - Posted 9 years ago

“The lounge was advertised as open at 4am on our literature but didn't open til 425 not sure if revised times or something on the day”

Helpful Report

(Kuala Lumpur Airport Lounge) - Posted 9 years ago

“As airport lounges go, this one is very below par. It is cheaply finished, there are very few points to charge phones and other devices. The food offering is poor quality and in imaginative.”

Helpful Report

(Newcastle Airport Lounge) - Posted 9 years ago

“Very ordinary. Took quite a long time to enter lounge even though we had pre booked and had printed confirmation. Lounge itself was ok but very warm, air conditioning wasn't effective. Limited non alcohol refreshments.”

Helpful Report

(Bristol Airport Lounge) - Posted 9 years ago

“To be honest a little bit disappointed some of the cheese was out of date and had green mold on and the plates and glasses weren't cleared away”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 9 years ago

“Quiet and good enough to stay for a few hours around lunch time”

Helpful Report

(Gatwick North Aspire) - Posted 9 years ago

“A lovely lounge but not worth it for people who need gluten and/or dairy free food, therefore 3 stars.”

Helpful Report

(Bristol Airport Lounge) - Posted 9 years ago

“cleanliness could be improved food choices rather limited drinks ok. interior design pleasant”

Helpful Report

(Nairobi Aspire Airport Lounge) - Posted 9 years ago

“Lounge was a bit hard to find. Even Dubai airport information desk was not aware of it when I asked for directions. It's also not apparent that it is actually the same as the Cadiz tapas bar. There is no signage. Overall experience was pleasant but furniture is not suited to a lounge. There needs to be easy chairs for people to relax on. Food was good but there was hardly any service for drinks, coffee etc. Staff was inattentive and not well trained. I was able to use the showers in the Dubai international hotel which is a separate facility from the lounge using my lounge access. This was a plus. Overall I'd say worth it for a 4+ hour stay but lots of room for improvement.”

Helpful Report

(Dubai Airport Lounge T3) - Posted 9 years ago

“I wasn't that impressed to be honest. We booked the lounge as we wanted a nice breakfast before our early flight. Bacon butties were dry and we wanted fruit but not much was available.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 9 years ago

“On arrival one member of staff on duty a queue of people without bookings eventually got in. Disappointed with one choice of soup and little else to eat. Other clients were making similar comments to us. Toilets not great needed refurb. We are travelling again in July with a larger group and will probably try another lounge.”

Helpful Report

(Gatwick North Aspire) - Posted 9 years ago

“Can only say average, don't know what I expected but was definitely not overawed.we were there at breakfast time, the porridge was good, the bacon roll was terrible. Service was indifferent. Suspect it may be good for drinkers. Won't be bothering again.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 9 years ago

“The food choices,although limited, were good. The Danish were delicious. The staff were very welcoming. This lounge is not as spacious as other longes, but this is reflected in the price. Restrooms were very clean.”

Helpful Report

(Gatwick North Aspire) - Posted 9 years ago

“busy, overcrowded, untidy and very noisy but it calmed down after a while. I had booked & paid ahead but was not sure I would actually get a seat. choice of food somewhat limited but range of drinks ok.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 9 years ago

“The lounger is pleasant however the quality of the food is appalling, everything is the cheapest there is... either charge a couple more £s per visit or limit the food to just biscuits but please make them eatable!!! the quality of the wine is equally poor”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 9 years ago

“pleasant surroundings , plenty to drink and lots of snacks/ nibbles. however there was only soup available at lunchtime and no sandwiches or the like. very disappointing . the lounge was very cold and nothing could be done about it. A.Booth”

Helpful Report

(Manchester Terminal 2 Airport Lounge) - Posted 9 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews