Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,090 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 9th September 2025

Executive Lounges 5 star review on 10th December 2021

Dara McBride

220

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very pleasant and the coffee was good. I was disappointed that there was only big white baps available, Generally there is more selection of breads and toast available. The quality of the bacon available for breakfast wasn't great either.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Wasn’t very impressed, very little food on offer”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Good price...comfortable....pleasant staff and good viewing area”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Comfortable chairs, good food and drink”

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(Aspire (Careport) Lounge Zurich) - Posted 7 years ago

“plenty of seating and lovely view of the planes”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Good to sit and relax”

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(Gatwick North Aspire) - Posted 7 years ago

“Comfortable, quiet and relaxing”

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(Bristol AspirePlus) - Posted 7 years ago

“To be honest we found it quite basic compared to the other lounges. The bar were very slow at serving as the staff were away from it more than around it and you had to hunt them down tto get served. The staff were pleasant.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Nice environment with good drinks. Only negative comment was that the food choice was exceedingly poor and left overs from Breakfast were crusty and not appealing. Bread doughy and hard , no butter on view ....”

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(Liverpool Aspire Lounge) - Posted 7 years ago

“Friendly staff, good choice of food and drink. Plenty of space. Shame it was dirty and in need of a refurb.”

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(Belfast City Aspire Lounge) - Posted 7 years ago

“It's a nice place to relax before catching your flight”

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Posted 7 years ago

“Good coffee. Ability to have a shower. If you are interested in proper feedback, you should also be asking for constructive criticism. I enjoyed the lounge but there are definitely improvements that can be made. The amount of time given to shower is too short. It should be 45 minutes at least. Also, the choice of food is very limited. The lounge also felt a bit too busy and crowded.. there should be quiet spaces where one can get away from the frenetic buzz and chill a little. The No. 1 Lounge in terminal 3 is more spacious and you get an hour to shower. Otherwise enjoyed it.”

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(London Heathrow Terminal 5) - Posted 7 years ago

“Nice selection of food and drinks . Did not enjoy atmosphere and it was too busy so it was noisy. Lack of lounge seating to be comfortable .Would not say it was good value.”

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(Amsterdam T1 Lounge 26) - Posted 7 years ago

“I found the lounge to be a little small, and as such there weren't many options for places to sit. The staff kept the place really clean and tidy, quick to clear glasses and plates away, and clean the environment. I found the food available to be rather sparse, neither a great deal of choice, nor a great deal of it. The chairs were comfortable and I liked having a separate quiet area. Strange I thought that the TVs were located here! I felt disappointed that there was an additional charge to use a shower. All in all, the experience was adequate. I overheard a couple saying that they had paid £15, which I thought would've been about right. I paid £25.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Comfortable uncrowded environment. Friendly and helpful staff. Food selection and quality was the only negative.”

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(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Barely any space to sit, felt like the lounge was stuffed into a corridor. Staff were pleasant enough. OK selection of hot and cold food. Wine served in thimbles.”

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(London Heathrow Terminal 5) - Posted 7 years ago

“always enjoy the lounge and services on offer, on this occasion i found it to be very cold.”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Easy check in. Plenty of food and drink, but food was very average. Not enough staff and too many customers as there were no seats available. Not worth it.”

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(Kuala Lumpur Airport Lounge) - Posted 7 years ago

“Enjoyed the food & drink but found the temperature of the lounge very cold. Overheard a member of staff commenting that it was freezing!”

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(Edinburgh Airport Lounge) - Posted 7 years ago

“Ok experience but limited food options”

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(Luton Aspire Airport Lounge) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,090 reviews