Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part of the lounge was closed reserved for Singapore airlines. Which isn’t right when people have paid. Also no comfy seats you feel more like you are in a cafe than a lounge. We will stay with Escape from now on.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Good selection of beverages, not a particularly high standard regarding the warm food dishes. The sandwiches were the most satisfying choice of offered meals. The Wi-Fi connection was useless I’m afraid. Slow and intermittently disconnecting itself. Very disappointing.”

Helpful Report

(Aspire (Careport) Lounge Zurich) - Posted 7 years ago

“Food was good and so was the service”

Helpful Report

(Edinburgh Airport Lounge) - Posted 7 years ago

“It was over booked some people could not get in had to wait for them to fill up”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“The only disappointing thing was finding a seat as lots of seats were reserved for Singapore and no one was sat on most of them whilst we were there”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Away from the crowds and hustle and bustle of the airport. Food and beverages were good.”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“could have been better”

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(London Heathrow Terminal 5) - Posted 7 years ago

“I wouldn't exactly say it made us happy ! The food is really rather sad, it was much better a few years ago but in our opinion, has gone down hill since then. The decor is a bit sad and needs updating. If you pay for lounge use it should better than the standard in the cafes, would think twice about booking again !!”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“We are not regular users of the lounge using it approximately once a year of the past 7 years. Our first visit was most enjoyable when it was self service. Over time the lounge has been revamped and in our opinion although the surroundings are nicer the service is not as good. Although having drinks is not the sole reason for using the lounge, as with most people starting their holiday, it is quite important to us after having breakfast. Last year there was continual bar service from a member of staff. However, this year, the bar service was only available when one of them decided to appear from what appears to be a sort of kitchen area. At one point there were four people awaiting service. Over time the cost has risen from £17 to £21. I think it is still good value considering bar prices elsewhere in the airport, but I will be considering carefully any future visit.”

Helpful Report

(Glasgow Airport Lounge) - Posted 7 years ago

“It did not.”

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(London Heathrow Terminal 5) - Posted 7 years ago

“Reasonable food, space, but why take so long to sign-in and too busy”

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(London Heathrow Terminal 5) - Posted 7 years ago

“It was sufficient but however due to another airline booking out a large area of the facility to which I only saw 2 passengers use , everyone else was forced to stand and wait for a table and then share tiny tables with strangers. It was an awkward experience not at all what I had expected.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“The aspire lounge was great apart from the poor food selection. We weren’t expecting a full buffet but they only had on pasta and vegetable curry and then a small salad bar. However the drinks were great and the lounge itself is very nice and relaxed.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Friendly staff and good food”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“I did enjoy my couple of hours in the lounge, the only trouble was I couldn't log on to the internet. Otherwise it was really nice and the staff were very pleasant. It was nice especially when I went down to get my flight and I realised how nice it was to just chill.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“The food is terrible, it needs making better”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Clean environment, helpful staff”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“The food was very nice, and a reasonable choice”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“This is a nice lounge and standard as expected. Couple of things were it was way too hot in the area something everyone was commenting on. Also a little over crowded at one point which made it incredibly noisy and lack of seating.”

Helpful Report

(London Heathrow Terminal 3 - Club Aspire) - Posted 7 years ago

“Plenty of space, and an unhurried atmosphere. Could do with a greater range of food.”

Helpful Report

(Gatwick North Aspire) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews