Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and always nice to relax in a quiet place while waiting for your next flight.”

Helpful Report

(Amsterdam T1 Lounge 26) - Posted 7 years ago

“Food was OK, drinks good. Seating not comfortable and WiFi slow and kept dropping out.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Comfort and great choice of newspapers etc Negative side not a great choice of food as in Termjnal 1/3. A disappointment”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“The entry was cumbersome as the receptionist seemed not to accept or have my printed reservation on record. He therefore asked me to connect to the wifi and send the reservation through to him”

Helpful Report

(Montego Bay Airport Lounge) - Posted 7 years ago

“The newspapers were useful and the coffee machine is good. Unfortunately, it appeared to be overbooked, and it was difficult to find two seats - the large Singapore Airlines section was empty, but reserved and of no use. to those seeking seats.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“A friendly welcome and lovely and quiet. We were there at breakfast time. Food was disappointing, stale bread - presume it had been defrosted.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“I would appreciate that the drunk people that disturbed everyone in The place were sent out of the lounge We took the lounge to be calm and quiet before the flight and it was not that. It was noisy because of the group i told you about . The took a lot........ of free drinks and enjoy the place and we were very bad about the fact that no one sent them out . Sorry but we did not appreciate the lounge for that Diane Beauchamp”

Helpful Report

(Montreal Airport Lounge) - Posted 7 years ago

“It was good but nothing special! The hot food on offer was pesto pasta and that is it really!”

Helpful Report

(Gatwick North Aspire) - Posted 7 years ago

“The lounge itself was OK, I had to clean the mess from the table I found though, which wasn't a problem. The main problem I had was the horrible greeting I got from the front desk. I walked in and said hello, stated my name to see if she could look up my booking only to be rudely interrupted by "have you paid for the lounge?". I said yes and proceeded to show my email confirmation, admittedly I should have printed this out, but it's 2017 and barcode based so I thought it didn't matter. She then asked me for my name, which I had already tried to give her before she interrupted, and reminded me that I should have printed the email out for her. Everyone else was great bit this was a horrible way to start the experience. The complete opposite of a welcome greeting.”

Helpful Report

(Dublin Airport Lounge) - Posted 7 years ago

“The food was great and customer service was great. Showers were fair too. However some of the massage chairs are worn out and not working properly and and just brought the standards of the place down”

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(Lounge @ B Cadiz) - Posted 7 years ago

“Food & Drink was ok, lounge very busy, large portion of room taken up by Singapore airlines. Wi Fi inoperative.”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Nice and quiet. Could have wishes for healthier options of snacks and food. Clean.”

Helpful Report

(Gatwick North Aspire) - Posted 7 years ago

“Bon accueil. Lieu propre et nourriture de bonne qualité”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

“Was not as comfortable as I thought it would be and for the first hour there were no hot meals as there was a problem with the electricity. I would not waste my money using it again”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Nice View, good selection of drinks and snacks, pleasant staff. It was quiet and a lot of time was spent trying to get the bar staff attention from the back areas so tried to order 2 drinks at once to solve the problem but told no”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Unfortunately this visit did not live up to previous visits. The lounge was very busy with a large area cordoned off for Singapore Airlines. How you are supposed to eat bacon, scrambled eggs, baked beans and sausage on a side plate is beyond belief”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“The staff were great and nothing was too much of an ask. However due to lack of people using the facility there were no snacks just food you had to order. Terminal 2 needs to get more flights as it was dead.”

Helpful Report

(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“Drinks both Alcholic and soft were of a good standard as was the service. Hot food however was extremely poor and consisted of macaroni cheese and a chillie concarnie and rice both were empty during our 2 hour visit and not replenished ot executive standard”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Comfortable quiet surroundings”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“It was a calm place to sit”

Helpful Report

(Newcastle Aspire Plus) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews