Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“small and too busy”

Helpful Report

(Gatwick South Aspire Lounge) - Posted 10 years ago

“Compared to some of the other lounges in different terminals under same ownership, this one was a little disappointing. It was a much smaller area with fewer snack options. The ambience was not as restful as I had hoped.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“We arrived about 10.30 having been travelling by Coach since 3.30am. This was between breakfast and Lunch and there was very little to eat. Surely Sandwiches, Pastries etc could be offered all day. Soup arrived after about half an hour but was not really what we wanted. Coffee and Alcohol was plentiful and the Lounge quiet and comfortable Shame about the food which meant it was not really value for money”

Helpful Report

(Heathrow Terminal 1) - Posted 10 years ago

“The Lounge had good selection of soft and alcoholic drinks, self service bar. It was clean, professional but didn't feel cosy.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“OK but a view would have been nice, also more than just a hot bacon roll.”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“Always a good start to our trip, although the soup is very nice would be good to have a sandwich on offer. biscuits and cake very nice ,but not a lot for the savoury palate. Helpful attendants , a little oasis away from the madding crowd.”

Helpful Report

(Heathrow Terminal 1) - Posted 10 years ago

Helpful Report

(Heathrow Terminal 1) - Posted 10 years ago

“Quiet, pleasant, fair choice of refreshments. Worth using, but nothing out of the ordinary.”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“A reasonable lounge. Could be more comfortable with more space. Snacks etc are also OK but again could be better.”

Helpful Report

(Heathrow Terminal 1) - Posted 10 years ago

“Although having some space to sit down was great. The lounge wasn't wjat I thought it would be. Having paid £20 I would have thought that there would have been more food available, as I mean for £20 you can buy a meal outside if the lounge. But it was all just dry snacks. Crisps, dry bits of cake), no fruit no sandwhiches nothing worth the money. If you drink beer or wine then I understand why you would pY for the lounge bit for people who aren't bothered about stocking up on alcohol before the trip then it's not worth it, go spend the twenty quid outside on some real food!”

Helpful Report

(Newcastle Airport Lounge) - Posted 10 years ago

“Refreshments were good however, the food selection wasn't”

Helpful Report

(Gatwick South Aspire Lounge) - Posted 10 years ago

“I'd score it 3.5 stars out of 5 if i could. I'd say the £20 per person (or thereabouts) that we paid is decent enough value and i'd probably spend it again. The actual posistioning/setting of the lounge was pretty poor as its an inner room without windows and the food choice wasnt the best. But it was clean, quiet and the selection of drinks was good. The service was also friendly.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“The lounge is usually quite busy, limited choice of snacks for breakfast. It is comfortable & a good relaxing start to a flight.”

Helpful Report

(Gatwick South Aspire Lounge) - Posted 10 years ago

“There is very much a them and us feeling in the lounge with the business customers in a spacious, bright area with views of the runway. The holidaymaker section is tucked away in the back and doesn't offer the same standard afforded to the business customers.”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“The lounge area was fine. Staff seemed to grudge giving us any alcohol. I have a feeling this was because my group and I are young students and they clearly expected us to be loud. This was not the case yet they still looked like they were in pain whenever one of my group asked for a drink. I would not go back”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“The lounge was nice , however it was my first time using it so I did not know what was available to me. It would have been helpful to have someone take 5 minutes and show me around.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 10 years ago

“I think a slightly more better selection of food would make it a lot better,and someone serving at all times,so not standing around waiting on someone coming out from wherever they where to serve you a drink..”

Helpful Report

(Glasgow Airport Lounge - Pre Refit) - Posted 10 years ago

“After being told to use this lounge by a family member we did , there were no bacon rolls even though it was morning ? There were stains on the chairs and stained ceiling tiles and tables that hadn't been cleared away . I was expecting more from a lounge at one of the UKs busiest airports and wonder why the staff/ company wouldn't clean the stains and put a few cowling tiles up to improve the overall look of the place ?”

Helpful Report

(Gatwick North Aspire) - Posted 10 years ago

“I think the no1 lounge wasn't worth the extra was wanting something special as was celebrating our 30th wedding anniversary so thought we would do the upgrade but thought the normal lounge was better and better servuce”

Helpful Report

(Edinburgh Airport Lounge) - Posted 10 years ago

“just all as expected”

Helpful Report

(Newcastle Airport Lounge) - Posted 10 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews