Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of drinks, although as a dairy allergy sufferer it was not clear what I could eat and the staff were not prepared to make anything fresh for me. Would pay again for the quiet and relaxed atmosphere, although I hope more can be done with the food as many people are lactose intolerant or allergic to dairy. Thanks.”

Helpful Report

(Belfast City Aspire Lounge) - Posted 8 years ago

“Comfortable, good food and drink.”

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(Amsterdam T3 Lounge 41) - Posted 8 years ago

“Need more hot food”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“It didn't make me particularly happy as I have never been in such a noisy place full of unruly children it was not relaxing at all .I will have to find another lounge next time I fly out of Heathrow.Children should not be allowed into a lounge put up your prices to deter them.”

Helpful Report

(Heathrow Airport Lounge Terminal 3) - Posted 8 years ago

“The staff was lovely and helpful.”

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(London Heathrow Terminal 5) - Posted 8 years ago

“What a fab experience. Very chilled. As much good and drink as you wanted. A brilliant start to any holiday. Thank you”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“The receptionist was incredibly helpful and put herself out to make my stay a useful one.”

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(London Heathrow Terminal 5) - Posted 8 years ago

“I was disappointed in the service due to lack of staff. Tables left with cups, food etc hard to find a table clean to sit at! I have visited the lounge before but have never experienced this before.”

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(Heathrow Airport Lounge Terminal 3) - Posted 8 years ago

“The lounge provided a relaxed comfortable atmosphere”

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(Belfast City Aspire Lounge) - Posted 8 years ago

“Good selection of drinks”

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(Gatwick North Aspire) - Posted 8 years ago

“decent facilities and view, good drinks range”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“Worse lounge I've been to. Limited space and no alcoholic drinks available. I won't be using you again and gave alerted friends who intended booking to forget about it. It was expensive for what you offered”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Quiet and relaxing”

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(Nairobi Aspire Airport Lounge) - Posted 8 years ago

“Nice way to relax before your flight. Staff lovely, chatty and attentive. Decent choice of snacks and drinks. More televisions would be improve the place as everyone was crowding around the one at the back where we sat to see the Olympics which made us feel slightly uncomfortable. No toilets in the lounge is also an inconvenience. Wifi is quite slow as well. Would probably come back again though”

Helpful Report

(Liverpool Aspire Lounge) - Posted 8 years ago

“Very quiet and comfy chairs! Food was non existent - only a few cereals but no warm pastries as promised. I was there 7:30-9am and for the majority of the time was the only person there.”

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(Heathrow Airport Lounge Terminal 3) - Posted 8 years ago

“Available seating and convenience for gates”

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(Newcastle Airport Lounge) - Posted 8 years ago

“The lounge was OK busy and not much choice of food”

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(London Heathrow Terminal 5) - Posted 8 years ago

“Good points: Isolated area away from the mass of people. Free drink was good and the view of the apron was exciting for the children. Bad points were: 1. Too expensive for children aged 0-17. We had a 15 month old toddler and paying £25 for her was a rip-off. 2. Food was poor, sporadic and cold only. 3. The area is not large enough. We had to queue for around 20 mins to get in. 4. The décor is not up to true Exec. lounge standards. Basically you are giving the impression of a temporary setup that needs an overhaul. I assume it will arrive with the new building. Otherwise you are expensive for the price.”

Helpful Report

(Faro Airport Lounge) - Posted 8 years ago

“Positive - Comfortable - Quiet area available - Light and airy - lots of windows - Adequate snacks and drinks - Adequate newspapers Negative - Very limited food items available - Washrooms external to suite”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 8 years ago

“Lounge was very nice inside BUT It was not worth the money and the food choice was very poor. A dry bacon sandwich was the hot menu. No choice at all. Unless you want to drink alcohol while at the airport to get your money's worth. I find strange since they are expressing not to drink to much before you fly or you may get refused to board your flight. You do get free wifi but let's face it you can get that most places now.”

Helpful Report

(Newcastle Aspire Plus) - Posted 8 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews