Executive Lounges Reviews

Name: Executive Lounges
Address: Swissport House, Manor Park, Runcorn, United Kingdom
Rating: 3.93

3.9 Rating 28,089 Reviews

71 %

of reviewers recommend Executive Lounges

Company Reviews

Questions

Metrics

3.9

Based on 28,089 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01616947220

Email:

customerrelations@executivelounges.com

Location:

Swissport House,
Manor Park,
Runcorn
United Kingdom
WA7 1TT

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Executive Lounges 1 star review on 13th June 2025

William

Executive Lounges 1 star review on 29th April 2025

Wilson

Executive Lounges 5 star review on 9th April 2024

Amazing

Executive Lounges 5 star review on 10th December 2021

Dara McBride

219

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were enough free seats and it was calm.”

Helpful Report

(Luton Aspire Airport Lounge) - Posted 7 years ago

“Easily accessed, and on line booking was simple”

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(Nairobi Aspire Airport Lounge) - Posted 7 years ago

“In the right place”

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(Manchester Terminal 2 Aspire Lounge) - Posted 7 years ago

“When we arrived there was no where for our party of 9 to sit even though it had been booked weeks in advance by agreement of the manager. Food was poor and very sparse had to keep asking staff to replenish the food which they only did in very small amounts other customers were complaining too we are returning to birmingham airport in december but looking at booking the other lounge as we went and viewed it before boarding our flight.”

Helpful Report

(Birmingham Aspire Airport Lounge) - Posted 7 years ago

“The lounge is looking tired, poor food choice compared to other lounges I have used”

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(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Place was very clean. The only thing I would improve on would be. Have separate reception for both lounges. We paid for adults only, which was more money and people who never walked straight in and used the more expensive lounge.”

Helpful Report

(Newcastle Aspire Plus) - Posted 7 years ago

“The staff were lovely and really helpful but it was so busy we had to clear our own table to eat, we also had to wait for plates. The staff couldn't have done anymore maybes you could just do with some extra staff”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Not an easy seamless access, jobs Worth's on reception. No butter available, cleared cups and plates from tables but didn't wipe clean. Seating cramped near viewing window, so all in all not a great experience”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“Staff very Friendly”

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(Belfast City Aspire Lounge) - Posted 7 years ago

“Because it was new it felt very fresh, quite a lot of space and staff reasonably friendly”

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(Gatwick North Aspire) - Posted 7 years ago

“It’s relaxing and quiet so that’s why we use it. The negative points are:- The breakfast is a very limited choice. The toilet facilities are very poor, 2 cubicles shared between 2 airport lounges is not enough. They are dirty and smelly all the time.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“The quality of the food was to a good standard. It was quiet and relaxing. The staff regularly cleaned and cleared tables”

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(London Heathrow Terminal 5) - Posted 7 years ago

“Better seating and when travelling alone easier to get food and drink without queuing.”

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(Faro Airport Lounge) - Posted 7 years ago

“Value for money as a regular user of aspire lounges as husband is a klm platinum member on this occasion though I was traveling alone on ba so paid to go in although the lounge it’s self is clean comfortable and well stocked the fact that small children are allowed to run around shouting going unchecked by parents and parents not being challenged by staff made the experience slightly uncomfortable”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Flight information was good, seating fine. Selection of drinks and accessibility poor. Selection of food poor. Won’t go to Aspire lounge again as not worth money. Escape lounge better value.”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“I booked into it to save me sitting in the terminal but it was so busy that it was barely more comforts than the alternative. The space is long and narrow so navigatinging from one end to the other is difficult with the amount of people in there”

Helpful Report

(London Heathrow Terminal 5) - Posted 7 years ago

“A little disappointed with the choice of food. Went in the lounge in terminal 2 last year and it was 10 times better”

Helpful Report

(Manchester Aspire Airport Lounge - Terminal 1) - Posted 7 years ago

“The lounge was ok. The lady serving drinks was very stern and strict. The food was ok.”

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(Bristol Airport Lounge) - Posted 7 years ago

“Convenient stop before gates. Away from crowds.”

Helpful Report

(Newcastle Airport Lounge) - Posted 7 years ago

“Nice view of the runway, However there was far too many people allowed in the lounge for how many seats”

Helpful Report

(Amsterdam T2 Lounge 41) - Posted 7 years ago

Executive Lounges is rated 3.9 based on 28,089 reviews